Studio Operations Manager

Key Responsibilities

• Develop and execute hiring plans aligned with studio growth and project pipeline
• Manage candidate pipelines, onboarding, and team transitions
• Cook with principals on staffing needs and skill gaps
• Track team capacity and allocation across projects
• Manage performance review cycles and HR documentation
• Address personnel issues proactively
• Directly manage and support the Studio Assistant
• Manage day-to-day office logistics: supplies, equipment, vendors, maintenance
• Coordinate with facilities vendors (IT, security, acoustic treatment, utilities)
• Oversee office setup, layout, and workspace optimization
• Manage office technology stack and troubleshoot tech issues
• Track and optimize office budget and vendor contracts
• Ensure compliance with insurance, safety, and regulatory requirements
• With Principals, set direction for ONO's communications presence (Instagram, website, press, awards)
• Coordinate with PR consultant on strategy and outreach
• Oversee award submissions and project profile development
• Acknowledge content and ensure brand consistency across channels
• Maintain the project archive and ensure marketing materials reflect current work
• Direct the Studio Assistant on execution of marketing tasks

Required Skills & Experience

• 5+ years in operations, office management, or administrative leadership
• Proven ability to manage multiple vendors and complex logistics
• Experience with staffing coordination and HR processes
• Experience or strong interest in marketing and communications
• Strong interest in AI models and workflow automation (Claude, AI agents, Cowork, etc.)
• Proficiency with Excel, Google Workspace, and project management tools
• Excellent written and verbal communication
• High tolerance for ambiguity; can prioritize independently
• Ability to maintain confidentiality and handle sensitive information
• Track record of building systems and improving processes

Qualities

• Proactive: identifies problems and proposes solutions without being asked
• Detail oriented: manages multiple projects without dropping threads
• Self directed: works independently with minimal supervision
• Calm under pressure: stays organized during growth and change
• Empathetic: understands studio culture and supports team wellbeing