Studio Manager

Requirements

• Excellent sales, communication, and customer service skills required
• Must have genuine hospitality and passion for people
• Possess leadership ability
• Ability to take on tasks from other leaders on staff
• Goal-oriented with an ability to achieve sales in memberships and retail
• Able to learn and use the Club Ready software system
• Must be fluent in English and have excellent communication skills via in-person, phone, and email
• Must be able to work under pressure and meet tight deadlines
• Must have proficient computer skills
• Must have flexibility for a non-traditional schedule including some holiday, early-morning, and weekend availability

Qualifications

• 1 year in a supervisory role
• 1 year in a sales role
• Prior Fitness Front Desk Sales experience (preferred)

Responsibilities

• Be the lead and supervise CBX staff
• Help train CBX staff on sales and providing premium level customer service
• Provide top of the line service to all new and existing riders
• Execute sales and hospitality process of first time rider experience, follow up, and close potential member
• Meet member and retail sales goals assigned by Owner
• Ensure CBX staff meets goals during their shift
• Work collaboratively with studio management and franchise owner(s)
• Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
• Assumes responsibility for developing selling skills
• Maintain brand standards and initiatives

Benefits

• Ride for free at ANY time when there is a bike available!
• Leave the stuffy clothes behind, it’s all leggings and shorts here!
• Work a non-traditional structured schedule!
• Let your voice be heard! You will have access to others in the CycleBar community from your studio, studio’s across the country, and the corporate team!