Studio Manager

Key Responsibilities

• Team Leadership & Talent Development
• Recruit, interview, and actively source top fitness talent, including outbound recruitment efforts.
• Onboard, mentor, and lead a high-performing team of Studio Instructors.
• Create and implement instructor training and upskilling initiatives.
• Create and maintain an annual Instructor Development and Upskill Calendar.
• Conduct regular class evaluations to ensure instructors maintain the integrity and quality of Midtown signature programming.
• Manage instructor performance through coaching, feedback, and development planning.
• Lead regular team communications, including weekly updates and quarterly team meetings.
• Develop and mentor the Studio Coordinator role.
• Programming & Participation Growth
• Create and manage robust studio schedules and class offerings across boutique studio spaces.
• Partner with the Program Manager on group programming schedules and strategic planning.
• Develop and execute participation growth initiatives to increase attendance and member engagement.
• Monitor industry trends and competitor offerings by regularly attending classes within the boutique fitness market.
• Studio Experience & Operations
• Oversee all aspects of the studio experience to ensure a premium member environment.
• Manage studio equipment, inventory, and audio-visual systems.
• Respond promptly and professionally to member feedback, concerns, and inquiries.
• Serve as Manager on Duty (MOD) as assigned.
• Community Building & Events
• Develop, plan, and execute studio events that build community and increase member engagement.
• Promote classes, instructors, special events, and studio initiatives weekly through club communication channels.
• Partner with club leadership to create meaningful experiences that drive member retention and participation.
• Reporting & Business Management
• Evaluate participation trends and recommend actions to improve performance.
• Aid in budget preparation, forecasting, and ongoing budget management.
• Maintain accurate records related to programming, participation, instructor evaluations, and operational performance.

Requirements

• Minimum 5 years of Group Fitness experience.
• Previous leadership or management experience within fitness, wellness, hospitality, or related industries.
• Experience recruiting, onboarding, and developing fitness professionals.
• Experience creating schedules, managing programming, and driving participation metrics.

Certifications

• Nationally recognized Group Fitness certification.
• CPR/AED certification required or ability to obtain upon hire.