Studio Entrepreneur - Services Businesses

The Opportunity

The roll-up economy in physical services is fundamentally broken. Private equity is buying HVAC companies, landscaping crews, and electrical contractors at absurd multiples because they believe the moat is scale. We think the moat is smaller than everyone assumes, and AI changes the entire equation. You're going to prove it by running one yourself. Not advising. Not theorizing. Running. You'll launch and operate a physical services business in Boston from day one, treating AI as your entire back office. One exceptional tradesperson supported by intelligent systems for scheduling, diagnostics, customer management, hiring, and growth. You're the operator. AI is your COO.

This is a venture studio build, not a consultancy project. We have initial demand lined up to support breakeven at launch. Your job is to make the unit economics work, prove the model scales, then help us replicate it. If you're the kind of person who sees a broken market and wants to show everyone how it should be done, this is your shot.

Who You Are

• Experience & Skills
  • You've started or run something before — ideally from zero to revenue. Could be a business, a project, a side hustle. You know what it takes to get something off the ground and keep it running.
  • You're comfortable in the physical world. This isn't software. You're managing trucks, tools, schedules, customer homes, and real humans doing skilled labor. That doesn't intimidate you.
  • You understand AI deeply enough to architect systems around it. You don't need to write the models, but you know how to design workflows where AI does the heavy lifting and humans do what humans do best.
  • You've shipped things that matter. Show us a business you ran, a product you launched, a project you led from concept to outcome. Evidence beats credentials every time.
  • You've hired and managed people in ambiguous contexts. You know how to evaluate talent, set clear expectations, and hold people accountable without micromanaging.
• Mindset & Traits
  • You see broken markets and want to fix them yourself. You're not interested in writing a think piece about what's wrong with the roll-up economy — you want to go build the alternative.
  • You thrive in high-agency, low-structure environments. Nobody is going to tell you exactly what to do. You figure it out, make the call, and move forward.
  • You default to action. When you see a problem, your first instinct is to fix it, not to wait for someone else to handle it. You'll set up the Google Business profile, post the Craigslist ad, and take the customer call yourself if that's what it takes.
  • You're intellectually honest about what's working and what's not. You run experiments, track results, admit when something isn't working, and iterate quickly.

Compensation & Logistics

• Based in Boston, MA with in-market presence required
• Full-time role with equity upside tied to business performance
• Some travel for client engagements and offsites
• Compensation is competitive and discussed during the process

Equal Opportunity Commitment

Human Agency is an Equal Opportunity Employer. We value diverse perspectives and are committed to building inclusive, high-performing teams where everyone can do their best work.