Studio Coordinator
About the role
At Waxing the City, we believe that our Studio Coordinators set the tone for a client’s overall experience with the brand. This position is the first and last touchpoint with clients, so it is a very important role to the success of the studio. We hire Studio Coordinators who will share our commitment to providing a caring culture and welcoming atmosphere not found anywhere else. Being a part of Waxing the City means you are part of something bigger—you’re a part of improving the self-esteem of the world.
We are seeking an individual who thrives in a collaborative, fun, and busy environment. This person is a team player who will confidently promote our services and products, is self-motivated, and remains curious and ready to learn about the latest and greatest in the beauty industry.
Responsibilities
- Greeting and checking in customers when they arrive at the studio.
- Assist with client inquiries, educate clients about our service offerings, product selection, and membership program.
- Manage the schedule and provide creative solutions to problems to maximize the client experience and support service providers.
- Reschedule clients if needed.
- Participate in defined community outreach events.
Requirements
- The ability to demonstrate customer experience skills.
- Effective communication skills, including initiating and managing client conversations.
- Able to demonstrate problem-solving skills.
- Willingness to collaborate with team members.
- Exceptional customer service.
- Ability to juggle multiple tasks simultaneously.
- Detail-oriented.
Qualifications
Preferred experience in a salon/beauty environment or retail sales.
Benefits
- Competitive compensation.
- Great company culture.
- Growth opportunities.
Pay
$15.00 per hour.