Studio Coordinator
Benefits
- Bonus based on performance
- Employee discounts
- Flexible schedule
- Free uniforms
- Coverage of shifts in short-notice/emergency situations (sickness, etc.)
- Customer contacts and rescheduling if needed
- Participate in defined community outreach requirements (volunteerism)
- High school degree or equivalent
- Written and Verbal skills
- Team player within team environment
- Exceptional customer service skills
- Multi-tasking
- Detail-oriented
- Front office experience
- Salon industry experience
Responsibilities
Responsible for implementation of customer service standards for all internal and external customers.
Recognize and communicate with Studio Manager regarding areas for process improvement.
Actively engage in implementation of ongoing process improvement including timely and accurate reporting of Incident Reports.
Maintain a clean and professional environment including daily cleaning checklists and other cleaning duties as needed.
Accountable for efficient and effective day-to-day operations that achieve minimal front desk service standards. Follow all policies and procedures to accomplish these standards. Includes: opening duties, greeting clients, answering phones, making appointments, retail sales, cash transactions, customer check-in/check-out, appointment confirmation calls, closing duties.
Follows safety standards in all aspects of performance of the above functions, reports/removes unsafe equipment and attends safety/training education sessions.
Phone, computer and keyboard, printer, misc. office supplies, vacuum.
Additional Functions
Qualifications
Preferred
Role Scope & Complexity
The Studio Coordinator reports directly to Studio Manager and indirectly to all members of ownership and is accountable for all aspects of front desk operations. The Studio Coordinator is accountable for meeting established customer service standards focusing on both internal customer (staff, volunteers, interns, vendors) and external customer (current clients and all potential customers).
Compensation
$11.00 - $16.00 per hour
Job Posting Source
Job postings listed on this site are with independently owned and operated franchised Waxing the City studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Waxing the City studio is responsible for making its own local hiring decisions, determining compensation, benefits, and other terms of employment. Waxing The City Franchisor, LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Waxing The City Franchisor, LLC.