Studio Coordinator
Greetings and Customer Interaction
Greeting and checking in customers when they arrive at the studio. Assist with client inquiries, educate clients about our service offerings, product selection, and our membership program. Additionally, this position will manage the schedule and provide creative solutions to problems helping maximize the client experience and provide support to the service providers.
Responsibilities
- Coverage of shifts on short notice/emergencies (sickness, etc.).
- Customer contacts and rescheduling if needed.
- Participate in defined community outreach requirements.
Requirements
- The ability to demonstrate customer experience skills
- Effective communication skills including, but not limited to, initiating and managing client conversations
- Able to demonstrate problem-solving skills
- Willingness to collaborate with team members
Qualifications
- Exceptional Customer Service
- The ability to juggle multiple tasks simultaneously
- Detail-oriented
- Experience in salon/beauty environment or retail sales
Skills
- Proprietary, hands-on training
- Ongoing continuing education
Benefits
- Competitive salary
- Plus Commission structure
- Flexible schedule
- Employee discounts
- Free uniforms
- Great company culture
- Opportunity for advancement
Pay and Schedule
- Competitive salary
- Flexible schedule
Schedule
- Flexible schedule
Benefits
- Employee discounts
- Free uniforms
- Great company culture
- Opportunity for advancement
Company Culture
We and our franchisees hire talent that shares our commitment to providing a caring, supportive culture and expertise not found anywhere else. Being a part of the Waxing the City family means you are helping to improve the self-esteem of the world.
About the Role
The Studio Coordinator reports directly to the Studio Manager and indirectly to all members of ownership and is accountable for all aspects of front desk operations. The Studio Coordinator is accountable for meeting established customer service standards for internal and external customers.
Job Posting Details
Job postings listed on this site are with independently owned and operated franchised Waxing the City studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Waxing the City studio is responsible for making its own local hiring decisions, determining compensation, benefits, and other terms of employment. Waxing The City Franchisor, LLC does not direct or participate in employment conditions or decisions at franchised locations.