Jobs · Education · New York

Student Worker SLA PL (TIER2)

Mercy University · New York, United States · 3 mo ago
Education$18/hrInternship

Essential Job Functions & Responsibilities

  • Attending all pre-semester training sessions
  • Attending all training sessions throughout the semester
  • Committing to improving their skills through regular observation and feedback from the Manager and/or senior members of the team
  • B. Leading Weekly SI Sessions
    • Being on-time and prepared to lead the weekly SI Session
    • Recording attendance and evaluating participation of students
    • Transcribing attendance and participation to recording system
    • Leading students through active learning activities related to course content
    • Sharing study skills and other best practices for success in the course
    • Fostering an environment of inclusion and community
    • Demonstrating a professional, courteous, and respectful attitude in dealing with students and co-facilitator
  • C. Weekly Preparation for Recitation Sections
    • Communicating weekly with the instructor including summarizing salient points from the recitation session
    • Reviewing course related materials prior to the session
    • Attending lectures to prepare for session
  • E. Policies and Procedures Compliance
    • Complying with policies and procedures of the Department of Natural Sciences and the College including but not limited to the College’s Code of Conduct.
    • Accurately logging in work hours on Banner timesheets in Mercy Connect and submitting them on time.
    • Communicating with the Manager about any issues that may arise in sessions
  • F. Collaboration with Co-Facilitator
    • Communicating weekly (or more) with the co-facilitator to plan SI sessions
    • Dividing duties during the session (e.g. attendance, participation, leading activities)

    Required Skills & Experience

    • Be a current student at Mercy University (undergraduate or graduate)
    • Have successfully completed the course for which they are leading with a grade of B or better within the past 5 years
    • Ability to work independently and take initiative
    • Ability to maintain an appropriate degree of confidentiality
    • Possession of basic computer skills including Microsoft Office Suite (EXCEL, PowerPoint, Word) and Microsoft Teams
    • Have a willingness to learn and develop skills
    • Have an ability to communicate effectively with students/faculty/manager
    • Be approachable, collaborative and inclusive
    • Be responsive to various communication channels
    • Demonstrate good study skills and a professional demeanor
    • Have a strong desire and commitment to helping students

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