Student Wellbeing Adviser

The Student Wellbeing Service is a key team within the Education and Student Success Division that provides direct support and advice to students. The role of the service is to support and encourage students to thrive in the University community in a way that enables them to pursue and reach their academic and personal potential. We provide wellbeing advice and support, advice on how to develop wellbeing self-management skills, and ensure students with additional support needs are engaging with appropriate support. We work closely with student support colleagues including the University Student Health Service, Student Counselling, Disability Services, and Student Inclusion to provide a joined-up approach to enhance the student experience. This work is underpinned by the University’s student mental health and wellbeing strategy.

Responsibilities

• Provide time-bound support and advice to students via bookable appointments.
• Work closely alongside Student Wellbeing Managers to effectively manage risk, undertaking work that can be psychologically challenging.
• Coordinate support for individuals who are vulnerable, in collaboration with colleagues across the University and external agencies.
• Support the duty function of the service on rotation, responding to concerns raised by third parties.
• Engage in proactive and preventative work that evolves according to the changing needs of students.

Requirements

• Passion for supporting people to get the support they need.
• Experience of supporting clients, service users, or students.
• Commitment to providing inclusive and accessible services to all students.
• Excellent communication skills and ability to build relationships with people seeking help and colleagues across the University.
• Ability to maintain boundaries, exercise appropriate discretion and confidentiality, manage expectations, and negotiate solutions.
• Well-developed active listening skills and strong emotional intelligence.
• Ability to work autonomously, referring to more senior colleagues when required, while thriving in a busy team.
• Strong organizational skills; able to manage a busy workload, including case notes, support planning, and onward referrals.

The Student Wellbeing Service is working to create a welcoming and inclusive workplace that reflects the demographic of our students. We particularly encourage applicants from black, Asian, and minority ethnic communities, LGBTQ+ communities, and men, as these groups are currently under-represented.

Pay

£35,608 - £39,906 per annum pro rata

Schedule

• Part-time, 28 hours per week
• Fixed-term contract until 01/05/2027