Student Technical Aide - IT - End User Support

About the Role

Assist the Tulane Community with their most common technology issues. Able to multitask and promptly answer support related inquires via phone calls, email, and other electronic communications.

Responsibilities

• Provide technical support for PC and Apple hardware and software issues
• Respond to support inquiries via phone, email, and electronic communications
• Learn and work on new technologies as needed

Qualifications

• Active enrollment as a student at Tulane University
• Excellent communication (oral and written), interpersonal, and organizational skills
• Comfortable learning and working on new technologies
• Flexible work schedule with availability for weekends and weekdays

Pay & Schedule

• Hourly pay rate: $12.00
• Student interns can work up to 20 hours weekly