Student Support Specialist I - Scheduling & Catalog

About the role

The Student Support Specialist I - Scheduling and Catalog position involves performing duties related to scheduling classes and curriculum, maintaining and updating the University Catalog, and supporting other University Registrar functions.

Responsibilities

• Maintain and update the University Catalog
• Schedule courses and classrooms
• Schedule Finals and Evening Exams
• Monitor and answer questions out of multiple resource accounts
• Work with faculty, staff, and students on course-related issues
• Support other University Registrar functions
• Aid with functional testing of the student information system (myZou) and ticketing system
• Assist with special projects

Requirements

• A high school diploma or equivalent
• At least 1 year of experience from which comparable knowledge, skills, and abilities can be acquired

Qualifications

• Familiarity with People Soft (myZou)
• Familiarity with course scheduling and University Catalog and Curriculum

Skills

• Strong organizational skills
• Excellent communication skills
• Ability to work independently and as part of a team

Benefits

This position is eligible for University benefits, including medical, dental, and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses.

Pay

Salary Range: $15.10-$17 hourly

Schedule

M-F, 8am-5pm