Jobs · Information Technology

Student Support Coordinator

eDynamic Learning · NAMER · 1 mo ago
RemoteRemoteInformation TechnologyFull-time

Responsibilities

  • Track students' academic progress and performance, identifying any challenges they may be facing and intervening as necessary
  • Work one-on-one with students to identify their specific needs and develop tailored strategies for success
  • Offer support in developing effective study habits, time management, and organizational skills to enhance academic performance
  • Collaborate with teachers, administrators, and other support staff to ensure a coordinated approach to student success and address specific student needs
  • Maintain accurate and confidential records of student interactions, concerns, and interventions for documentation and reporting purposes
  • Serve as a mentor or guide for students, offering guidance on personal and academic matters, including career exploration and goal setting
  • Address and manage crises or emergencies that students may face, such as personal crises, mental health issues, or emergencies that impact their education
  • Affiliate with conflicts between students or between students and faculty or staff, promoting a positive and respectful learning environment
  • Analyze data related to student success and retention to identify trends and areas where additional support may be needed
  • Engage with parents, guardians, and the broader community to foster a supportive network for student success
  • Stay updated on educational policies, relevant regulations, and best practices in student support and advising
  • Regularly communicate with students through various channels (email, meetings, workshops) to promote awareness of available resources and support services
  • Synchronous Advisory Sessions 3-4 days per week

Requirements

  • Positive and collaborative team player
  • Social work and/or counseling experience
  • Excellent Microsoft Office skills
  • Exceptional written and oral communication skills
  • Bachelor's degree, or three years related experience and/or training; or equivalent combination of education and experience

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