Student Success & Retention Coordinator
State University of New York at Plattsburgh · Plattsburgh, NY · 4 days ago
On-siteTrainingFull-time
Responsibilities
- Developing student success plans focused on academic recovery, persistence, and degree completion
- Conducting proactive outreach to students experiencing academic difficulty or enrollment barriers
- Helping students navigate institutional processes while connecting them with appropriate campus resources
- Serving as a liaison among students, faculty, advisors, coaches, and support staff to coordinate interventions and promote ongoing persistence and academic success
- Built collaborative relationships across campus to strengthen coordinated student support and advance retention efforts
- Working with Academic Advising, Intercollegiate Athletics, Academic Affairs, Enrollment & Student Success, and other partners to support initiatives tied to Academic Momentum, academic progress, engagement, and degree completion
- Participating in institutional committees and collaborative efforts focused on student success and persistence
- Serving as a primary academic support contact for student-athletes, monitoring academic standing and progress, coordinating interventions, and collaborating with Athletics staff and coaches to support eligibility, study habits, and academic achievement
- Teaching student success and academic recovery courses such as CLP 101, CLG 210, INT 390, or related offerings, including course preparation, instruction, assessment, and integration of academic success strategies into curriculum
- Contributing to divisional planning, cross-unit collaboration, and broader student success initiatives as a member of the AOP Leadership Team
Qualifications
The ideal candidate will have a Master's degree in higher education, counseling, psychology, social work, or a related field, with a minimum of 3 years of experience in student affairs, academic advising, or related fields. Experience working with underrepresented populations, particularly first-generation college students, and familiarity with retention and academic support initiatives are preferred. Strong communication, interpersonal, and organizational skills are essential, along with the ability to work collaboratively with diverse stakeholders.