Student Success Coordinator

Registration

• Advise students regarding scheduling changes – understand drop/add, registration, billing, refund policies
• Schedule plan and register students for course load, process any registration changes
• Process permanent withdrawals/suspensions/administrative withdrawals including utilizing the withdrawal processor, ending of cluster, ending of advisor, and notification in Student Remarks
• Process Leave of Absence (LOA) requests
• Monitor, update, change anticipated graduation date as registration changes occur in order to identify potential graduates for each conferral
• Use outreach time table to communicate to students about upcoming graduation date, registering for graduation, ordering cap and gown
• Certify for graduation

Engagement

• Regulate and enforce Seminary Engagement Policy with all students via IT developed engagement report and communication with professors
• Communicate with students regarding lack of engagement
• Administratively withdraw students who have violated engagement policy
• Track administrative withdrawals for repeat offenders

Qualifications

• According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.
• Education: Bachelor’s degree required, Master’s degree preferred
• Experience: Minimum of three (3) years of experience in office settings preferred
• Required Skills: Superior oral and written communication skills in English, Excellent computer skills with working experience in a variety of applications, especially Word and Excel, Ability to relate and interact well with pastors, ministerial students, Seminary faculty/staff, and IWU community, Excellent organizational skills, Ability to maintain confidentiality and comply with FERPA laws