Student Success Coordinator

Saint Elizabeth University (SEU), located in Morris County, New Jersey, offers convenient access to major highways including Routes 287, 280, 80, 10, and 24, as well as the nearby Convent Station train station. Established in 1899 by the Sisters of Charity of Saint Elizabeth, the University is situated on 150 scenic acres of rolling hills and wooded landscapes. Rooted in the Catholic liberal arts tradition, SEU provides a high-quality education that serves students of diverse ages, backgrounds, and cultures, fostering both academic excellence and personal growth.

SEU is devoted to providing educational and career training opportunities to traditionally underserved communities and is characterized by small class sizes and a highly communal student-centered culture emphasizing individualized attention. SEU is a federally designated Minority-Serving and Hispanic-Serving Institution. Our traditional undergraduate population is 38 percent Black, and our total enrollment is 30 percent Hispanic, while 47 percent of our students are first-generation college students. In addition, 76 percent of our first-time freshmen are low-income students eligible for federal Pell funding; many come to us with unique challenges related to their financial, social, academic, mental, and physical health.

About the role

The Student Success Coordinator works directly with the Student Success Center team to provide academic and career support services to all SEU undergraduate and graduate students. This role is responsible for gathering and managing data and day-to-day project management pertinent to student support, retention, and academic/career success.

Responsibilities

• Oversee the Student Success Center front desk and Navigate sign-in tracking for student meetings.
• Serve as liaison and coordinator of community partnerships for internships and service opportunities.
• Develop a tracking system for service hours and the type of service completed across University departments.
• Develop professional development and career readiness resources for students.
• Manage the SEU Connects Job Search Database and operational shift to the Handshake Career Platform.
• Participate in the design of career programming including the creation and facilitation of workshops and Career Panels.
• Provide direct support services such as mock interviews, resume feedback, career advising, and career assessment facilitation.
• Perform targeted outreach and marketing to employers for internships and full- and part-time employment opportunities.
• Oversee projects as assigned by the Director of Career Services, Director of Retention Initiatives, and Dean of Student Success.
• Coordinate tutoring services (website maintenance, onboarding and training, timesheet approvals).
• Respond in a friendly and timely manner to email, phone, and in-person communications from students, faculty, staff, employers, and University partners/stakeholders.
• Assist the SSC with ordering, administering, and reporting on placement/assessment tools.
• Maintain record keeping of all student support data and work with spreadsheets and text to gather and communicate findings.
• Assist with onboarding and coordinating student employment including monitoring their timesheets.
• Create communication through Navigate campaigns, EMMA, emails, flyers, etc. with the campus community about SSC programs and events.
• Assist in the planning and management of SSC projects including but not limited to space, reservations, catering, ordering supplies, etc. for all SSC programs and events, including presence at all open houses, EAGLES Days, and career-related events.
• Create and present workshops and one-on-one sessions on time management, study and communication skills, academic support apps, career readiness, and other topics of interest.
• Serve as an active member of the SEU community, participating on one or more committees each semester.
• Perform other administrative duties as needed.

Requirements

• Bachelor’s degree preferred or at least two years of professional experience, or relevant experience in services-providing academic or business setting.
• Commitment to lifelong learning, academic success, student progress, and retention.
• Superior written, verbal, and interpersonal communication skills.
• Excellent organization and time management habits; ability to successfully juggle a variety of tasks and projects simultaneously.
• Careful listener who respects and practices confidentiality and has enthusiasm and patience working with students, faculty, and staff in a diverse, fast-paced environment.
• Knowledge of and commitment to confidentiality practices and policies, including FERPA.
• Open to accepting, sharing, and integrating new ideas.
• Excellent technology skills, including all Word and Google Suite programs. Basic knowledge of Moodle, PowerCampus, Self Service, and other college applications is helpful, or at least a quick learner of new academic technology.
• Must enjoy working in an ever-changing environment with new people and new tasks/events/programs each semester.

Benefits

• Employer-Subsidized Health Care Plan
• Dental and Vision Plan (Paid by employee)
• Health Savings and Flexible Spending Accounts
• 403(b) Retirement Savings Plan
• Group Life and Accidental Death & Dismemberment (AD&D) Insurance (No cost to employee)
• Supplemental Insurance Available for Employee, Spouse, and Dependents
• Other Voluntary Plans (Legal, Identity-Theft, Accident, Critical Care, etc.)
• Employee Assistance Program (EAP)
• Tuition Remission for Employee, Spouse, and/or Dependents
• Tuition Exchange Program offering Reciprocal Scholarships Nationwide at 600+ Colleges and Universities
• Paid State and Federal holidays, as well as the week before and the week after Christmas off with pay
• Paid Days Off on Fridays in the Summer Months
• Birthday as a Paid Day Off
• Vacation Days
• Sick Days
• Employee Discount Program

Pay

$21 - $23 hourly

Anticipated duration: September 2026 - January 2027