Student Success Coach, TRIO Student Support Services (SSS) Grant

About the role

This position serves the TRIO Student Support Services (SSS) Grant, sponsored by the U.S. Department of Education, through several campus locations and custom programs at Broward College to provide direct service and support to prospective, current and former students from the point of application through paid enrollment in students’ first semester using a case management approach.

Responsibilities

• Responsible for providing academic, career, social/personal, financial and transfer advisement by engaging students in academic and career planning assessments, interpreting those assessments, assisting students in the development of academic plans that address their interests, skills, and abilities and clarifies their career, major, and academic goals.
• Facilitates learning opportunities about college policies and procedures, student success skills and resources, and student life opportunities.
• Supports students in ensuring that deadlines are met for completing the Free Application for Federal Student Aid (FAFSA) and additional required documents, working closely with BC’s Financial Aid Office regarding financial aid and scholarship opportunities.
• Affords lead assistance of daily functions to Admissions & Registration Specialists and Admissions Officers. Consults with faculty, student services staff and others on behalf of participants.
• Schedules and monitors sessions and advising appointments, as applicable. Assists with updates and revisions to student services and academic affairs materials and multimedia presentations. Supports planning and implementation of cultural opportunities during campus visits to 4-year institutions.
• Provides assessment, academic planning, and academic support. Reviews transcripts to ensure eligibility for admission to a specific college or program including unofficial evaluation of transfer credits and applicability of academic credit to program requirements. Guides participants through various required application processes for transfer and scholarships.

Requirements

• Minimum Education: Bachelor’s degree required, Master's degree in Counseling or Education preferred.
• Minimum Experience/Training: Six years of relevant experience.

Qualifications

• In-depth functional knowledge and expertise in area of specialization and general knowledge of related areas in the College and U.S. Department of Education TRIO programs.
• Strong diagnostic, analytical and problem-solving skills.
• Excellent coordination and communication skills used appropriately to influence the decision-making of individuals and groups at all levels in the College.
• Advanced knowledge of the College’s career pathways and programs of study.
• Advanced knowledge of computerized systems and operating environments i.e. Microsoft Office Products and specialized computer systems.

Skills

• Ability to perform complex administrative analysis with only general supervision.
• Ability to present and disseminate data, with analysis, to various levels in the organization.
• Ability to plan and manage own workflow, priorities, and results accomplishment.

Benefits

Our Culture At Broward College, our leaders embody a culture of competence, care, character, composure, and courage. We prioritize serving each other and our students through high-quality guidance, mutual respect, resilience, and fair, thoughtful decision-making, all while upholding the values of integrity, transparency, and honesty.

Pay

$52,900 - $62,158 (Salary commensurate with education and experience)

Schedule

Monday - Friday/Weekends/Varies Hours Per Week 40