Student Success Advocate at CARE MS & HS

Position Summary

Under the supervision of the CARE Director, the Student Success Advocate (SSA) supports youth and families by providing counseling, case management, outreach, and group facilitation services.

Responsibilities

• Provide individual case management for up to 15 youth, including intake, assessment, goal setting, planning, and progress monitoring.
• Support youth through one-on-one meetings, advocacy, crisis response, and resource referrals.
• Facilitate or support weekly boys' and girls' groups as needed.
• Staff drop-in hours and offer support to students seeking immediate assistance.
• Work closely with the Student Support Team to match students with appropriate services.
• Build effective relationships with school staff, including administrators, counselors, teachers, and support personnel.
• Participate in Student Assistance Program (SAP), Student Success Team (SST), and other relevant school meetings.
• Maintain regular communication with families to share updates, identify needs, and coordinate support.
• Serve as a program leader in the afterschool program when required, supervising groups of up to 15 students.
• Support the planning and implementation of the high school summer program.
• Contribute to site evaluation activities, including Quality Assessment processes and program surveys.
• Collaborate with the CARE team on school and community events, workshops, and initiatives.
• Maintain accurate and timely case files, progress notes, and required documentation.
• Submit quarterly evaluations, intake forms, and closing summaries.
• Report case updates to the CARE Director and maintain compliance with program standards.

Job Responsibilities

• Complete required safety and e-learning trainings before beginning onsite work.
• Attend staff meetings, professional development sessions, and required trainings.
• Follow YMCA policies related to safety, supervision, mandated reporting, and risk management.
• Demonstrate organizational values including caring, respect, honesty, and responsibility.
• Maintain professionalism and collaborative teamwork across all interactions.

Training, Compliance & Organizational Expectations

• Must successfully complete a background screening, including criminal and employment verification.

Disclaimers

• The YMCA of Greater San Francisco promotes an equal employment opportunity workplace, which includes reasonable accommodation for otherwise qualified disabled applicants and employees.

Salary Description

The hourly rate for this position ranges from $25.00 to $27.00 based on experience, qualifications, and salary benchmarking. Compensation is aligned with grant funding approval and budget availability for the position as required.