Student Success Advisor, Nash GRAD Program

Position Summary

This is a grant-funded position responsible for tracking and assisting students through the Nash GRAD Program, from pre-enrollment to completion. The role involves connecting students to internal and external resources, wraparound services, and high-touch advising to support persistence and graduation.

Essential Job Functions/Job Duties And Responsibilities

• Builds relationships with students to help them achieve their goals and align them with career pathways leading to post-secondary credentials valued in the labor market.
• Reviews student progress and tracks their use of academic support services to ensure post-secondary success.
• Affords students assistance in identifying potential obstacles to success and connects them to relevant assistance and resources.
• Collaborates with faculty, college staff, and MNPS faculty to address and resolve student success issues.
• Maintains accurate tracking data and notes for each student, making recommendations for appropriate referrals and opportunity programs.
• Supports the recruitment of new students.
• Creates and conducts training sessions/workshops for students, faculty, and staff to enhance student success.
• Participates in various institutional retention activities and new student orientation and first-year experience events.
• Utilizes an SIS student records system and functions within a computerized office environment.

Required Qualifications

• Bachelor’s degree from an accredited institution
• Two years’ experience working in a higher education setting with a varied student body
• Preferred: Master’s degree from an accredited institution
• Prior work experience at a community college
• Prior academic advising or student success coaching experience

Preferred Qualifications

• Bilingual fluency in English and Arabic or Spanish

Knowledge, Skills And Abilities

• Ability to manage a caseload system of advising
• Strong initiative and effective teamwork skills
• Ability to collect, analyze, and interpret data
• Effective oral and written communication skills
• Confidentiality and handling sensitive information
• Strong organizational skills, managing competing tasks and priorities
• Proficient Microsoft Office and database management skills
• Collaboration with multiple stakeholders
• Building effective working relationships across the organization
• Working effectively with a diverse community

Special Instructions to Applicants

• Unofficial transcripts are acceptable for the application process.
• Official transcripts are required upon hire.
• Applicants may be subject to a background check.