Student Success Advisor

Agency: Southwest Virginia Community College
Location: Tazewell, VA
Hiring Range: $45,739
Full-time, exempt position

About the Role

Southwest Virginia Community College is seeking a Student Success Advisor to work closely with potential and currently enrolled students to identify career pathways in academic and workforce programs that match interests and skills. This position will serve as a resource to assist individuals in overcoming non-academic barriers that may affect their ability to complete their educational goals successfully.

Responsibilities

• Work with a student population that reflects the diversity of backgrounds.
• Provide resources, identify needs, and create plans of success for underserved populations with a commitment to success.
• Proactively assist students in completion of a credential or degree by communicating regularly with students, maintaining records of student outreach and other interactions, making connections to available college and community support services, and assisting with academic interventions when necessary.
• Utilize a variety of technology solutions in addition to in-person interactions with students.
• Travel to off-site locations as well as to local high schools.
• Perform other duties as assigned, including assisting in the event of an emergency declaration by the Governor.

Requirements

• Bachelor’s degree in a related field or a combination of equivalent education and experience.
• Knowledge of barriers to educational success and a desire to help others reach their educational goals.
• Experience working with racially, ethnically, economically, and age-diverse individuals.
• Strong interpersonal skills to help engage, provide support to, and motivate students.
• Excellent customer service skills, including the ability to effectively follow up and follow through.
• Effective oral and written communication skills.
• Effective problem-solving skills.
• Excellent organizational skills.
• Proficient in the use of technology, including Microsoft Office and Google Docs.
• Demonstrated ability to work effectively both independently and as part of a team.
• Desire to learn and grow as professional needs arise.
• One-year probationary period for both new hires and transfers.
• Operation of a state vehicle required.
• Travel is required.

Preferred Qualifications

• Work experience in a higher education setting or in counseling or academic coaching.
• Knowledge of available financial aid and scholarship information.
• Knowledge of PeopleSoft, Navigate, and other educational technologies.

Schedule

Monday – Friday, 7:45 am to 4:30 pm. Some evenings and weekends may be required.

Pay

$45,739 (hiring range)