Student Services Specialist

Location: Huntington, WV

Hours: Full-time, Permanent

About the Role

Provide academic services to student-athletes who compete at the NCAA Division I level, including academic advising, career advising, and academic monitoring to ensure academic success and athletic eligibility.

Responsibilities

• Responsible for the academic success of student-athletes in multiple sports.
• Monitor at-risk students weekly, conduct grade checks, and track completion and submission of assignments.
• Ensure student-athletes meet NCAA eligibility requirements, including progress-toward-degree percentages, semester hour requirements, and GPA requirements.
• Schedule and monitor study hall sessions, ensuring compliance with NCAA rules.
• Meet with coaching staffs to discuss the academic progress of at-risk students.
• Work with students with learning disabilities, coordinate psychoeducational testing, and manage disability accommodations.
• Schedule tutoring for student-athletes in multiple sports and make daily adjustments as needed.
• Counsel students with D/F midterm grades on dropping classes while maintaining athletic eligibility.
• Prepare weekly reports for coaching staffs on student progress.
• Track study hall hours for students with mandatory hours and notify coaches of tutoring and/or study hall no-shows.
• Register all students each semester for classes, process travel letters, submit documentation for university excused absences, and occasionally travel with teams to conduct study hall.
• Recruit, hire, train, and supervise tutoring operations for the Buck Harless Student-Athlete Program (roughly 50-60 tutors).
• Add tutors and their availability to Retain/TeamWorks, develop training materials, and enforce NCAA rules.
• Process PAR’s and approve Time Clock Plus for all hourly personnel.
• Provide end-of-semester and end-of-year statistical information to the Assistant AD of Academics.
• Update BHSAP recruiting materials and maintain a supply of materials from on-campus colleges.
• Assist the Director in training new hires, reports, and special projects.
• Manage BHSAP purchase card, maintain inventory of center equipment and supplies, and prepare purchase requests as needed.
• Purchase materials for scholarship student-athletes in accordance with Sunbelt and NCAA guidelines.