Student Run Business Coordinator

About the Role

We are seeking an experienced and dynamic Student Run Business Coordinator to oversee daily store operations, drive sales, ensure exceptional customer service, and lead a student-run team to execute the University’s retail vision. This position supports the Director of Student-Run Businesses to provide structured training that supports student development and operational success in a fast-paced, innovative, and entrepreneurial environment. This is a unique opportunity to establish the store as a key destination for Shark Nation.

Responsibilities

• Achieve and exceed financial goals through a positive and collaborative store environment.
• Work with the Director to analyze store performance.
• Hire and develop Federal Work Study Sales Ambassadors.
• Create and contribute to a proactive selling culture that builds long-term relationships with parents, students, alumni, faculty, and administrators.
• Ensure exemplary customer service and exceed expectations at all opportunities.
• Lead Sales Ambassadors by example on the sales floor daily.
• Work with the Director to build an effective marketing and events calendar.
• Maintain brand integrity and merchandising standards; hold the store team accountable for daily compliance.
• Act as a Shark Nation brand ambassador.
• Support store compliance through proper operational standards, including opening and closing procedures.
• Collaborate with the Director on risk management, store cash controls, and inventory management.
• Assist in all areas of stock, shipping, receiving protocol/policies, and related paperwork.
• Process deliveries in a timely manner.
• Participate in and assist with leading semi-annual store inventory counts.
• Train Sales Ambassadors on register usage, maintenance, and all management functions.
• Complete daily business analysis and communicate results to the Director.
• Coach and develop Sales Ambassadors while maintaining a positive store environment that adheres to HR policies and university guidelines.
• Provide continuous performance feedback and necessary training to meet current and future position requirements.
• Partner with the Director to schedule and facilitate training sessions for individual and team skill development.
• Create seasonal product knowledge tools for staff.
• Ensure Sales Ambassadors have comprehensive knowledge of the Shark Nation story, aesthetic, product/brand knowledge, sizing, and fit across all product categories.
• Maintain a thorough understanding of all inventory-related rules, processes, and tools.
• Train the store team in proper inventory management.
• Receive, inspect, and verify incoming merchandise shipments for accuracy and quality.
• Ensure all products are barcoded, priced, and properly stocked or stored.
• Prepare and maintain records of damaged or lost goods.
• Fulfill online orders and ensure they are packed and shipped in a timely manner.

Requirements

• Bachelor’s degree or equivalent work/life experience.
• Retail leadership experience, including multi-level team management.
• Retail management experience in apparel and accessories.
• Shopify POS experience.

Skills

• Strong organizational, time management, and problem-solving skills.
• Excellent customer service, communication, and presentation skills.
• Passion for relationship building with customers and cross-functional partners.
• Ability to lead and motivate a team.
• Knowledge of industry trends and market conditions.
• Ability to adapt to changing market conditions and adjust strategies accordingly.

Physical & Work Environment Requirements

• Ability to lift, carry, push, and pull up to 50 pounds.
• Ability to stand and walk for extended periods of time.
• Frequent bending, reaching, lifting, and movement throughout the workday.
• Work is performed primarily in a retail environment.
• Must be able to work weekends and occasional evenings as required by business needs.

About LIU Post

LIU Post campus is a scenic, historic, and scholarly campus that offers a small-school environment with the access and resources of a major metropolitan university. The University's 350+ acre campus is located on the estate of Marjorie Merriweather Post, 27 miles east of New York City on Long Island's Gold Coast. The campus houses the Lewyt College of Veterinary Medicine, the first professional School of Accountancy, an AACSB-accredited Business School, and an award-winning theater program. LIU is home to the world-renowned Tilles Center for the Performing Arts and the Shark Stadium, where supporters gather to cheer on the Sharks’ Division I athletic program.