Student Work Coordinator

About the role

The Student Work Coordinator is responsible for the selection, training, and ongoing development of the student teams supporting the campus visit program. This self-starter is an organized, creative, engaged, and energetic member of the Admissions team.

Responsibilities

• Supervise and train student tour guides and Admissions Fellows.
• Select, train, and manage Senior Admissions Fellows, including Saturday campus visit office management.
• Develop, plan, and lead annual summer and fall training for student employees.
• Manage budgets for the student employment programs.
• Regularly update training materials and tour guide manuals.
• Actively collaborate in creating a daily student schedule to optimize student involvement.
• Be an expert on information session content and updates on campus community developments.
• Audit the student staffing model and make adjustments as needed to meet enrollment goals.
• Envision, implement, and execute a best-in-class campus tour experience for prospective students and families.
• Stay abreast of campus events, changes, and improvements that are relevant to student tour guides and the campus visit experience.
• Conduct qualitative and quantitative data analysis regarding the impact of campus tours on enrollment results.
• Aggregate feedback from students and families to improve the campus tour experience.
• Provide leadership for student engagement with the Campus Visit and College Events teams for on-campus recruitment events, including Minnesota Private College Week, Fall Visit Days, Admitted Students Days, high school counselor tour programs, and special events.
• Be front-facing in the admissions office and at campus events.
• Support, respect, and commit to embracing diverse backgrounds, values, and points of view to build a strong and inclusive community.

Requirements

Reports to the Senior Associate Dean of Admissions. This position supervises student workers. Assist in the hiring, training, management, and work assignments of 50+ student fellows/employees.

Qualifications

• Bachelor’s Degree.
• Experience in an admissions office or as an admissions student worker/intern or college tour guide.
• Office and/or customer service environment experience where contact with the public is valued and imperative; similar type work in a higher education setting.
• The ability to problem solve, establish and exceed deadlines, and resolve conflict is strongly desired.
• Outstanding written and oral communication skills are necessary.

Skills

Excellent interpersonal, organizational and communication skills. Strong sense of initiative and self-direction. An ability to interact positively with students, parents and alumni in a professional manner. A commitment to quality teamwork and a high level of motivation. A positive attitude, sense of humor, and an awareness of the needs and concerns of a highly selective, residential liberal arts institution. Ability to lead by example; plan, organize and implement multiple projects and see projects through to successful conclusion. Ability to function well in an atmosphere that promotes teamwork as well as initiative and independence. Understanding of admissions and financial aid processes, philosophy and aspirations. Commitment to and experience working with diverse communities. Strong technical skills and proficiency with Microsoft Excel, willingness to develop CRM skills.

Benefits

N/A

Pay

$21 - $23 per hour

Schedule

Hybrid. WFH 1-2 days a week. Will work on campus fully for the first three months. Hourly Rate: $21 - $23.