Student Resource and Advocacy Center – Program Manager

About the role

Leads and manages a comprehensive support system that promotes student success, well-being, and equitable access to resources. Oversees case management services, advocates for student needs, and collaborates with campus and community partners to remove barriers to student achievement.

Responsibilities

• Provide leadership, direction, strategic planning, development and implementation of successful Student Advocacy and Resource initiatives, retention programs, and services that are responsive to student, and college needs.
• Coordinates hiring of student workers and faculty and staff liaisons.
• Develop and implement policies and programs that support students facing challenges such as food and housing insecurity, financial difficulties, mental health concerns, and other personal hardships.
• Serve as a key advocate for students, ensuring they have access to necessary resources and accommodations.
• Oversee case management services, coordinating interventions and referrals to campus and community resources.
• May lead or serve as a member of a cross functional team for assigned program or projects including training employees and students.
• Serves on the College’s Behavioral Intervention Team and assists with crisis planning and student intervention as needed.
• Establish partnerships with campus departments, faculty, and external organizations