Student Program Assistant 4

The Program Assistant 4, Student Program Assistant, coordinates academic and administrative processes related to the conduct of Electrical & Computer Engineering (ECE) graduate programs and student services. Specific Responsibilities include:

• Documents & Databases
• Processes and maintains pertinent records and files (admissions and offers)
• Coordinates large scale &/or complex events
• Monitors class enrollment, class scheduling/conflicts; advance registrations, etc.
• Assists in ABET accreditation for CEE; Graduate Program Review.
• Miscellaneous

Minimum Qualifications: A high school diploma or equivalent required. 5 years of administrative support or other relevant experience required. Minimum Competencies: Advanced knowledge of word processing, spreadsheet, email, and database software programs is required. Excellent organization skills; able to work independently with minimal supervision; results-oriented. Ability to complete a multitude of simultaneous tasks and keep them organized. Outstanding communication skills and dedication to great customer service. Ability to identify opportunities to improve existing practices; willingness to explore alternatives; adaptability. Strong interpersonal skills and strong sense of diplomacy. Service oriented Proactive Responsible

Preferred Qualifications: Bachelor’s Degree Strong computer skills: Excel, word processing, google documents, and presentations. Ability to troubleshoot, problem solve, multitask and prioritize work assignments. Ability to maintain strictest standards regarding confidentiality of all student information with dissemination only to authorized recipients. Must be able to meet strict deadlines and work independently; must be able to demonstrate initiative. Comfortable working in a fast-paced work environment. Experience in higher education setting working with high-achievers Project management experience in a non-profit or higher education setting Experience coordinating special events

Benefits: At Northwestern, we are proud to provide meaningful and competitive benefits. The available benefits package for this position will include health, dental, vision, disability, and life insurance; paid vacation and holidays; paid medical/sick and parental leave; tuition benefits for the employee and dependents; pre-tax and flex spending accounts for commuting and dependent care; generous retirement savings options; and wellness programs. For a comprehensive overview of available benefits, including eligibility details, visit us at https://www.northwestern.edu/hr/benefits/index.html.

Work-Life And Wellness: Northwestern offers comprehensive programs and services to help you and your family navigate life’s challenges and opportunities and adopt and maintain healthy lifestyles. We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more.

Professional Growth & Development: Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you’re interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more.

Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern’s non-discrimination statement.