Student Media Center Coordinator

Position Summary

The Student Media Center (SMC) Program Coordinator position is a classified position that reports directly to the SMC Program Manager. This position coordinates all activities of the SMC operation, including assisting students with media projects, providing media equipment and materials, maintaining media equipment, setting up equipment, and scheduling and operating the SMC studios. The SMC Program Coordinator navigates and communicates media services, resources, and policies to students and faculty/staff. This position also promotes SMC services and produces promotional materials.

What You Will Be Working On

• Assist and instruct students on how to integrate media resources into their media production projects including visual aids, presentation, recording, and studio use
• Provide computer technology assistance related to student media projects
• Provide media equipment, lending services, and technical advice to students
• Navigate and communicate media services, resources, and policies to students, and to faculty/staff as appropriate
• Promote SMC services and produce promotional materials including SMC tours, SMC resources workshops, and visiting classes
• Operate SMC services independently as needed
• Assist in improving SMC services, work processes, and spaces
• Assist in searching technology updates to improve media production resources and services
• Send tickets to the IT helpdesk as needed when media technology issues occur for SMC services
• Collect and enter daily service records for use in budget request and service improvement
• Assist in developing, monitoring, and updating media equipment records and catalogs
• Develop media production guidelines including basic software and studio use for students
• Assist with training new student/hourly staff and may direct the work of others as needed
• Perform related duties as required

This description is not intended to cover every aspect of this job, we are a team that works together to meet the needs of those we serve, and every member of the team is expected to contribute, even beyond the specific responsibilities listed in this description.

Qualifications

Any equivalent combination of knowledge, skills, abilities, education and experience:

• Media technology skills/experience including Adobe software and DSLR camera
• Intermediate computer skills/experience
• Assisting/helping students
• Excellent customer service skills/experience, both in-person and remote services
• Remote technology skills/experience, for example, video conference software, live chat, and remote phone operation
• Media literacy skills/experience including visual design and copyright (preferred)
• Ability to work independently, be a self-starter, pay attention to details, multitask, and complete assignments in a timely manner
• Demonstrate a proactive work attitude and work ethic including punctuality
• Maintain privacy and confidentiality of all patron information
• Be available Monday–Thursday, during 9 am–4 pm (preferred)
• Currently enrolled NSC student (preferred)

Pay & Schedule

• Pay range: $21.51 - $27.96 hourly (DOE)
• Part-time position, no more than 16 hours per week
• Typically scheduled Monday through Friday 8:00AM to 5:00PM; schedule may vary depending on program needs
• May be required to work evenings and weekends as needed
• 100% on-site
• This position is governed by a collective bargaining agreement with representation by WFSE

About Us

We are a district of three distinct colleges: North Seattle College, Seattle Central College, and South Seattle College, and five specialty training centers. We are the largest and most diverse community college district in the state of Washington, and we are leaders in change and innovation. Seattle Colleges is committed to recruiting dedicated faculty and employees who together create a welcoming academic climate that reflects the diverse backgrounds of our community, including ethnicity, national origin, religion, race, gender, gender identity, age, status as a veteran or disabled veteran, disability, political status, and sexual orientation.