Student Engagement Coordinator

About the role

The Student Engagement Coordinator serves under the supervision of the Associate Director of Student Involvement. They are responsible for promoting the positive growth and development of students affiliated with and leading recognized student organizations at San José State University (SJSU).

Responsibilities

• Advise recognized student organization officers and members individually and in group settings on student organization expectations and policies, organizational management and operations, and leadership and skill development.
• Support student organization on-campus advisors by providing the necessary tools to successfully support groups (orientations, informational meetings, newsletters, policy updates/reminders, etc.).
• Develop and manage the compliance and completion of annual online California State University (CSU) mandated training for student organization (including fraternities & sororities) officers.
• Identify needs and coordinate tailored training and programs for specific types of student organizations in collaboration with campus partners: identity centers, academic colleges, etc.
• Plan, implement, and assist recognized student organization promotional events: Fall/Spring Student Organization Fairs, etc.
• Serve on the Annual Student Leadership Gala Committee in collaboration with other campus partners.
• Develop and coordinate the annual student organization awards process presented at the Annual Student Leadership Gala.
• Provide direction, hiring/interviewing, training, and support for student assistant employee(s). Ensure students are managing social media, advertising/marketing, assisting with program planning and development, logistics, follow-through, and other tasks as assigned to support the overall programmatic mission of Student Involvement.
• Regularly keep up to date on all expectations and policies related to student organizations to serve as a reliable resource and consultant to students, advisors, and community stakeholders.
• Communicate regularly changing and/or updated expectations and policies related to student organizations leaders, advisors, and community stakeholders via newsletters, website, technology platforms, social media, etc.
• Serve as a resource and respond to incidents that arise with student organizations, including but not limited to community building, wellness education, risk management, conflict management, crisis intervention, policy development, student rights and responsibilities, etc.
• Oversee the annual re-recognition process for student organizations through the campus recognition platform.
• Maintain marketing, promotion, and oversight of new organization recognition on an ongoing basis.
• Develop appropriate timelines and communications for re-recognition and new organization processes, reviewing on an annual basis and implementing improvements to enhance the student and community stakeholder experience.
• Support other Student Engagement Coordinators in various programs and events, including but not limited to fraternity and sorority programs, leadership development, recruitments, informational sessions, mixers, etc.

Qualifications

• Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related.
• Three years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, General Education, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.

Benefits

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.