Jobs · Education · Tennessee

Student Engagement and Experience Coordinator - UT Southern

The University of Tennessee Southern · Pulaski, TN · 2 mo ago
EducationFull-time

About the Role

This position contributes to the holistic education of all students by providing programs and experiential opportunities that advance student learning and engagement. The role is responsible for curating a comprehensive and transformational student experience, including a diverse and dynamic calendar of activities and engagement opportunities, as well as operational and staffing aspects of the program(s).

Responsibilities

  • Develop and implement strategies for increasing student involvement and engagement in the University community.
  • Oversee and administer Orientation, Family programs, and Welcome Week.
  • Responsible for major student leadership and engagement initiatives and programs that significantly impact student engagement, success, and the university experience.
  • Foster and create a culture of student advocacy, support, mattering, and belonging.
  • Develop a robust and evidence-based student experience that deepens engagement and belonging, providing timely services and support for all students.
  • Work directly with the Student Government Association to bridge connections between students and campus administration.
  • Ensure the preparation and dissemination of materials promoting student engagement programs and events on campus.
  • Monitor, analyze, and interpret data evaluating the effectiveness of programs and activities.
  • Plan, organize, advertise, and administer student activity and intramural programs, including recruiting, supervising, training, scheduling, disciplining, and evaluating students.
  • Manage day-to-day operations and supervise student activity and intramural participants.
  • Identify and evaluate student needs through verbal and written communication.
  • Compile monthly and annual reports on program attendance and oversee equipment inventory.
  • Perform administrative tasks to support program delivery (e.g., student staff schedules, time sheets, and expense reports).
  • Develop student learning outcomes and assist with assessments on programming, education, and activities.
  • Collect, analyze, and report information for university-level reports or briefings to aid assessment and decision-making.
  • Assist with the development of the orientation program and lead its associated elements in the first year (e.g., Welcome Week), including:
    • Provide support for the orientation committee and coordinate new student orientation programs.
    • Mentor and train student orientation staff, fostering a strong sense of community and responsibility.
    • Assess first-year and transfer orientation programs to innovate beyond best practices and ensure smooth transitions to academic and co-curricular life.
  • Work collaboratively with First Year Experience Programs to expand initiatives like Into the Streets and enhance the university experience throughout the first year.

Requirements

  • Bachelor’s Degree (required).
  • Work experience in student activities, student leadership or engagement, or a non-profit or community engagement setting (or equivalent). Education may be included.
  • Demonstrated leadership skills and abilities, including the ability to work across complex organizations, manage change, and direct student employees.
  • Knowledge of and experience with student services to enhance the student experience.
  • Ability to make presentations in front of audiences of varying sizes.
  • Ability to cultivate meaningful relationships with students, faculty, staff, and external constituencies, and to work with a diverse group of people in a prompt, professional, and courteous manner.
  • Ability to perform managerial responsibilities (planning, assessment, evaluation).
  • Ability to work nights and some weekends.
  • Ability to work independently and as a member of a team.
  • Ability to exercise discretion and good judgment at all times and maintain confidentiality.

Preferred Qualifications

  • Master’s Degree.
  • Knowledge of best practices and trends in young adult civic engagement.
  • Knowledge of student development theories/practice with appreciation/passion for holistic integration and culturally relevant student engagement models.
  • Demonstrated commitment to the intellectual, professional, and personal development of a diverse student body.
  • Experience working on a college campus.
  • Experience in supervision of program management.
  • Experience in civic engagement, community change, or the non-profit sector.
  • Certified in American Red Cross CPR, AED, & First Aid.

This is an on-campus position. Applicants must be legally authorized to work in the United States on a full-time basis without needing sponsorship for employment visa status now or in the future.

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