Student Employment Advisor

About the role

The Student Employment Advisor supports the Student Employment Office within the Office of Financial Aid & Student Employment. The primary responsibility of this position is to support and maintain all functions of the administration and coordination of student employment programs, which includes federal and state work study as well as student hourly positions under the supervision of the Director- Student Employment.

This position maintains a thorough and current working knowledge of all Federal Title IV, State of Colorado, and institutional rules, regulations and procedures to ensure accurate programming so our awards and employment programs maintain compliance with applicable regulations.

Responsibilities

• (60%) Operations and customer service:
  • Front line customer service and office management
  • Student employee hiring/orientation
  • Aid in and support SEAN job postings, updates, and system maintenance
  • Aid in and support student/staff payroll/leave reporting, and payroll data entry—checking for accuracy and approving information taken and input into the system by students
  • HCM/Cherwell data entry, auditing, and approval
  • Aid in facilitation of events, trainings, processes, etc. and communicate them to campus, students, employers, community etc.
  • Aid in the student employment reconciliation process. Payroll expense transfers and funding.
  • Aid in program maintenance for work study, student hourly, human resources, and operational processes
• (15%) Communication & Collaboration:
  • Advise on resources that are available
  • Respond and authorize student employees’ responses to all email communications
  • Handle customer service related to questions; this includes email and phone
  • Collaborate with the other staff to ensure a smooth verification process and seek ways to improve the student’s experience while still adhering to federal regulations
  • Program responsibility will include responding to student emails received in the general email account as well as the uploading of documents received
  • Staff tabling events to engage with students
  • Facilitate semesterly job fairs
  • Conduct trainings each semester as part of training suite
  • Collaborate and confer with other campus offices as needed to support student employees
• (10%) Leadership/Supervision:
  • Be a resource for the customer service student assistants and be available for specific student requests to see a counselor in a more private setting
  • Hire, supervise, train, and collaborate with student employees to support the needs of the department
  • Aid in/provide supervision and mentorship of 4-6 student employees (2-3 FTE)

Requirements

• Must have a Bachelor’s degree from an accredited college or university
• Must have experience in student employment, human resources and/or financial aid
• Customer service experience is preferred
• Experience working in PeopleSoft HCM, PeopleSoft SIS, GradLeaders, or other similar systems is preferred

Qualifications

• Must have a Bachelor’s degree from an accredited college or university
• Must have experience in student employment, human resources and/or financial aid
• Customer service experience is preferred
• Experience working in PeopleSoft HCM, PeopleSoft SIS, GradLeaders, or other similar systems is preferred

Skills

• Thorough understanding of Federal Title IV, State of Colorado, and institutional rules, regulations and procedures
• Strong customer service skills
• Excellent organizational and time management skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of PeopleSoft HCM, PeopleSoft SIS, GradLeaders, or similar systems

Benefits

At UCCS, our employees are our most valued asset. We're proud to offer:

• Generous Time Off: Enjoy 22 vacation days, 10 sick days, paid parental leave, 13 recognized holidays, and provisions for bereavement, jury duty, and FAMLI Leave
• Robust Health Coverage: Our comprehensive medical plans cover preventative care at no cost, including a yearly mental health visit. Plus, benefit from affordable dental, vision plans, and competitive prescription drug prices
• Financial & Retirement Benefits: Take advantage of our health savings, flexible spending accounts, and life and disability insurance. Plan for your future with our retirement options
• Further Your Education: Avail twelve (12) waived credits per academic year for courses at any CU campus. We invest in your educational and professional growth
• Wellness & More: From wellness programs aimed at achieving your best self to various additional benefits through CU Advantage, we prioritize well-being and holistic development

Pay

$49,732 - $56,951 annually. Compensation will be commensurate upon experience and qualifications.

Schedule

Full-time