Student Advisor

Job Summary

Towson University (TU) fosters a respectful environment that supports the growth of its entire community. Located north of Baltimore, TU is the second-largest university in the University System of Maryland, with over 19,000 students. This position serves as a professional student advisor for STEM students in the Fisher College of Science and Mathematics.

Responsibilities

• Provide accurate, individualized guidance on academic planning, including majors, minors, course selection, registration, and transfer credits.
• Maintain an assigned caseload of students, develop individualized academic plans, monitor academic progress, and support students in progressing toward major selection and degree completion.
• Advise on degree requirements, curriculum pathways, course sequencing, and progress towards graduation in alignment with program requirements.
• Refer students to appropriate campus offices such as Financial Aid, Career Center, Counseling Center, and Accessibility and Disability Services when needs extend beyond advising scope.
• Maintain structured appointment availability with equitable access for all students and respond to student outreach within established timelines.
• Prepare for advising appointments through review of relevant student-submitted comments, student records, and prior advising summaries.
• Maintain accurate and timely appointment summaries regarding student advising interactions, student records, and degree tracking within institutional systems (e.g., PeopleSoft, SSC Navigate).
• Offer outreach to students with ad hoc alerts; provide intervention strategies and/or referrals to appropriate campus resources.
• Identify students who have not registered for courses during the registration period; address technical, procedural, financial, or personal barriers and support re-engagement.

Qualifications and Skills

• Bachelor’s degree from an accredited institution.
• Two years of experience in academic advising, student success, coaching, career development, student affairs, teaching, counseling, or a related field.
• Proficiency with Microsoft Office Suite, Student Information Systems, and other technology platforms used to support student success.
• Experience handling sensitive student information in accordance with applicable privacy regulations (e.g., FERPA) in a professional setting.
• Demonstrated ability to build effective relationships with students and colleagues.
• Strong verbal, written, interpersonal, and organizational skills.
• Ability to learn new platforms/programs.
• Ability to work independently and as part of a team.
• Demonstrated strong commitment to student success.

Preferred Qualifications

• Bachelor’s degree in the STEM field or master’s degree in Advising, Student Development, Educational Administration, or related field.
• Experience using PeopleSoft, EAB Navigate Student Success Collaborative and university data systems.
• Familiarity with NACADA (National Academic Advising Association) academic advising pillars, competencies, and standards, demonstrated through professional development, membership, conference participation, or direct application in an advising role.
• Expertise in assisting diverse populations, diverse learners, and/or at-risk students.
• Ability to communicate effectively in front of large groups and to provide presentations, workshops, and outreach programs.

Pay and Benefits

The targeted hiring range is $55,000 - $60,000, and full university benefits include 22 days of annual leave, up to 17 holidays, personal and sick days; excellent health, life, and retirement plans; and tuition remission. For more information on benefits, please click here. TU also offers a variety of perks and discounts, which can be found here.