Student Employee- Student Success Center Assistant

Posting Number: PA700615P

About the role

Student Employee - Student Success Center Assistant (part-time, temporary position within the Student Success/Tutoring department).

Pay

$13.30 per hour.

Requirements

• Demonstrate effective written and verbal communication skills.
• Strong organization and time management abilities.
• Professional telephone etiquette.
• Basic proficiency with Microsoft Office applications (Word, Excel, Outlook).
• Experience using standard office equipment.
• Successful completion of a background check.

Qualifications

Preferred: Prior customer service experience in an educational or office setting.

Responsibilities

• Provide front desk reception and customer service for the Success Center by greeting guests, answering and directing telephone calls, and assisting students with scheduling tutoring, testing, and success coaching services.
• Perform a variety of administrative and clerical duties, including printing, scanning, filing, collating documents, and maintaining records.
• Support daily office operations.
• Proctor academic, admissions, and program-specific examinations while ensuring testing integrity, maintaining confidentiality, and adhering to Office of Disability Services (ODS), ADA, and institutional testing policies.
• Maintain accurate records and support a welcoming and efficient learning environment.
• Provide assistance to students, faculty, and staff as needed.

Location

Newark

Schedule

Work hours vary based upon departmental needs.