Student Employee- Front Desk Receptionist- FWS

Summary of Duties

• Provide front office reception and administrative support while gaining valuable customer service and office experience in a professional higher education environment.
• Serve as the first point of contact for visitors, students, employees, and the public by greeting guests, answering and directing telephone calls, and responding to general inquiries.
• Maintain front desk coverage to support uninterrupted customer service during staff absences.
• Aid in daily office operations by operating standard office equipment, notifying employees of scheduled visitors and appointments, and providing administrative support to departmental staff as assigned.
• Help maintain a welcoming, organized, and efficient office environment while delivering courteous and professional customer service.

Minimum Qualifications/Requirements

• Possess strong written and verbal communication skills, organizational and time management skills, and professional telephone etiquette.
• Be proficient with Microsoft Office applications, including Word, Excel, and Outlook, and the ability to operate standard office equipment.
• Successfully complete a background check as a condition of employment.

Preferred Qualifications

• Previous customer service experience.

Summary

Student employment provides students with the opportunity to gain valuable work experience while supporting campus programs and services. In this position, the student will:

• Provide front office reception and administrative support while gaining valuable customer service and office experience in a professional higher education environment.
• Serve as the first point of contact for visitors, students, employees, and the public by greeting guests, answering and directing telephone calls, and responding to general inquiries.
• Maintain front desk coverage to support uninterrupted customer service during staff absences.
• Aid in daily office operations by operating standard office equipment, notifying employees of scheduled visitors and appointments, and providing administrative support to departmental staff as assigned.
• Help maintain a welcoming, organized, and efficient office environment while delivering courteous and professional customer service.

Location

Newark

Work Hours

Varies based on department needs and student's availability

Closing Date

Open Until Filled