EY Suite Front Desk Student Assistant - FWS

Situated in the heart of Virginia’s beautiful Shenandoah Valley, the city of Harrisonburg is a vibrant community with a population of approximately 52,000. Conveniently located approximately 120 miles from Washington, D.C. and Richmond, VA, JMU is a selective, public institution with a growing national reputation for offering experiences that lead to an outstanding education and supportive environment for students, faculty, and staff.

About the role

The EY Suite Front Desk Student Assistant serves as the primary point of contact for students, faculty, prospective students/families, and visitors to the Office of Professional Development and Undergraduate Programs Suite. This position plays a vital role in supporting the daily operations of the office while promoting a welcoming and professional environment for both the office and the College of Business.

Responsibilities

• Greet and assist students, faculty, prospective students, and visitors in person
• Manage virtual interview rooms, including scheduling and providing technical support
• Answer general inquiries by phone and email, and direct individuals to appropriate resources or staff
• Assist with event preparation and setup for office-sponsored programs and activities
• Compile and organize documents for academic classes and student-focused programs
• Provide general administrative and technical support to the office staff within the suite
• Maintain confidentiality and professionalism in all communications and interactions
• Maintain regular office hours as scheduled

Requirements

• Strong interpersonal and communication skills
• Reliable, punctual, and detail-oriented
• Comfortable with basic office technology and willing to learn new systems
• Ability to manage multiple tasks and work independently in a professional setting
• Positive attitude and a commitment to customer service
• Students must be degree-seeking, enrolled at least half-time (6 credits for undergraduate and 5 credits for graduate)

Pay

$13.00 per hour

Schedule

Monday–Friday, 8:00 AM–5:00 PM (flexible shifts within this timeframe)

After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.