Student Development Specialist III

Agency: Texas A&M University · Department: Student Life · Location: College Station, Texas · Job Type: Staff

About the Role

Student Life strives to enhance opportunities for students to participate fully in the University experience by providing information, services, programs, and involvement opportunities that facilitate responsible life choices and promote awareness of self and community.

This role requires a student-centered professional with a strong foundation in higher education, student affairs, or a related field. Successful candidates will demonstrate exceptional judgment, attention to detail, and a commitment to maintaining confidentiality while managing sensitive student information. They will possess outstanding written and verbal communication skills, a high level of dependability, and the ability to build meaningful relationships with students, faculty, staff, and campus partners. A collaborative approach, strong problem-solving abilities, and a passion for supporting the success and well-being of a large student population are essential for thriving in this role within Student Assistance Services.

The Student Development Specialist III is responsible for case management with individual students seeking services and support, communicating cases to office staff and departmental staff as needed and appropriate, monitoring cases for trends and taking suitable action, and connecting/networking Student Assistance Services to University Colleges, Departments, and Services. This position will provide support to the Critical Incident Response Team.

Responsibilities

Consultation and Support

• Engages in individual developmental and/or educational conversations with students.
• Appropriately refers to university and community resources and services.
• Meets, refers, and follows up with students regarding general questions, concerns, and/or needs (e.g., concerning behavior, relationship issues, student rules/grievances, absences, crisis/emergency situations, transition issues).
• Consults with faculty, staff, and parents on topics including concerning behavior, university/community resources, student rules, and absences.

Critical Incident Response Team Support

• Serves as follow-up support for Critical Incident Response Team (CIRT) members.
• Receives CIRT cases from on-call team members after immediate assistance is provided and performs necessary follow-up services to assist students.

Area Operations

• Documents student interactions using software and/or databases provided.
• Completes and documents appropriate assessments of student needs and concerns.
• Coordinates assigned programming such as Silver Taps, Former Foster initiatives, or Pocket Pantry program.
• Provides training and presentations for campus stakeholders.

University/Division/Department Duties

• Serves as a representative on Department, Division, and University committees and task forces, at events, and to department stakeholders as assigned.
• Performs other duties as assigned.

Qualifications

Required Education & Experience

• Bachelor’s degree or any equivalent combination of education and experience.
• Three years’ experience in student affairs work or related specialty area, with two years of experience in Student Affairs.

Preferred Qualifications

• Master’s degree in student affairs, counseling, or related field.
• Experience with case management in a higher education setting.

Knowledge, Skills, and Abilities

• Attention to detail.
• Dependability.
• Excellent oral and written communication skills.
• Willingness to work as part of a team to aid students.
• Ability to multi-task and work cooperatively with others.

Pay

Salary Range: $59,512 – $62,000

Benefits

• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums.
• 12–15 days of annual paid holidays.
• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month.
• Automatic enrollment in the Teacher Retirement System of Texas.
• Health and Wellness: Free