Student Development Coordinator

About the role

The Student Development Coordinator supports the Duke University School of Medicine's Physician Assistant Program. This position oversees various administrative tasks and collaborates with faculty, staff, and students to ensure the efficient delivery of educational and student support services.

Responsibilities

• Coordinate and implement preclinical curriculum operations and educational activities.
  • Prepare budgets and manage expenses associated with curriculum delivery.
  • Coordinate communications with instructors, guest lecturers, and facilitators.
  • Serve as the primary liaison with educational vendors to procure instructional materials, textbooks, medical equipment, and laboratory supplies.
  • Oversee and manage documentation related to invited lecturer and facilitator payments to ensure accuracy and timely processing.
  • Manage Canvas course sites to support student access to course materials, assessments, and learning resources.
  • Cover student small-group assignments and scheduling.
  • Manage student transportation arrangements for instructional activities conducted across campus.
  • Support classroom technology, audiovisual needs, and logistical setup for instructional activities.
  • Oversee the collection, maintenance, and reporting of data related to instruction, student evaluation, and accreditation requirements.
  • Serve as the primary coordinator of the preclinical academic calendar and student class schedule.
• Partner with the Director of Preclinical Education and course faculty to ensure efficient scheduling, minimize conflicts, and maintain alignment among courses, assessments, laboratories, program events, and other educational activities.
• Provide staff leadership through direct supervision of assigned administrative support personnel, student workers, and temporary employees.
  • Assign and review work.
  • Support employee development.
  • Coach staff.
  • Manage performance.
  • Complete annual performance evaluations.
  • Approve routine leave requests.
• Collaborate with the Administrative Manager regarding recruitment, hiring, employee relations, disciplinary actions, and other personnel matters affecting preclinical staff.
• Lead and support student services activities and program events, including:
  • Student onboarding and orientation activities.
  • Coordinating and ordering meals, refreshments, and event-related catering.
  • Oversight of two student A/V liaisons in collaboration with the IT Analyst.
  • Coordination and tracking of student compliance requirements, including Basic Life Support (BLS) certification, influenza vaccination compliance, drug screening, and related requirements.
• Support administrative and operational needs of the PA Program as assigned, including:
  • Providing committee support as chair, member, or staff liaison, as appropriate.
  • Preparing, maintaining, and updating program documentation, including the student handbook, accreditation reports, and faculty and staff onboarding materials.
  • Proctoring examinations as needed.
  • Providing front desk reception and telephone coverage.
  • Serving as a proctor for exams.
  • Supporting additional program initiatives, ceremonies, events, and special projects, including graduation, White Coat Ceremony, and other program-sponsored activities.

Qualifications

• Completion of a bachelor's degree or equivalent combination of relevant education and experience.
• At least three years of experience planning, coordinating, and implementing complex programs, projects, or events.
• Experience providing direct supervision, including assigning and reviewing work, supporting employee development, coaching staff, and managing performance.
• Demonstrated proficiency with educational and administrative technology platforms, including Canvas, ExamSoft, SharePoint, Zoom, Microsoft Office applications, Qualtrics, and Box.

Work Schedule and Location Requirements

• The standard work schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.
• Occasional work outside of standard business hours, including earlier start times, may be required to support instructional activities, student programming, and other program-related needs.
• Periodic evening and weekend events may also be required and will generally be scheduled with advance notice.
• This position is eligible for a hybrid work arrangement of up to two remote workdays per week, subject to operational needs, program schedules, and approval by leadership.
• A regular on-site presence is required to support student services, curriculum activities, meetings, and other program operations at the Duke Physician Assistant Program located at 800 S. Duke Street in Durham, North Carolina.

Pay Range

The anticipated pay range for this position is USD $45,661.00 to USD $69,707.00.

Equal Opportunity Employer

Duke University is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy-related conditions), sexual orientation, or military status.