Student Ambassador & Financial Consultant (Part-Time)

Be the face of UT Federal Credit Union on campus. Are you looking for a job that helps you build your resume while making a difference in the lives of fellow students? As a Student Ambassador & Financial Consultant, you'll represent UT Federal Credit Union at our Student Union Branch, helping students, faculty, staff, and members navigate their financial journey with confidence. This is more than a campus job—it's an opportunity to gain professional experience in banking, finance, sales, customer service, and relationship building while becoming a trusted resource within the UTK community. Whether you're majoring in business, finance, communications, marketing, or simply enjoy helping people, you'll develop valuable career skills in a supportive, mission-driven environment.

Responsibilities

• Welcome members and visitors to the Student Union Branch with exceptional service.
• Serve as a campus ambassador for UT Federal Credit Union by building relationships with students, faculty, and staff.
• Help members open accounts, process transactions, and access the financial products and services that best meet their needs.
• Educate members on financial wellness resources, digital banking tools, and available credit union services.
• Identify opportunities to recommend products and services that support members' financial goals.
• Assist with everyday banking transactions, including deposits, withdrawals, transfers, loan payments, and debit card services.
• Resolve member questions with professionalism and care.
• Represent UTFCU at campus events, orientations, and outreach opportunities when needed.
• Participate in ongoing training and professional development.
• Support branch operations through cash handling, balancing, recordkeeping, and maintaining a welcoming branch environment.

Requirements

• A friendly, outgoing personality and a passion for helping others.
• Someone who enjoys connecting with people and creating positive experiences.
• Excellent communication and relationship-building skills.
• Interest in business, finance, banking, marketing, or customer service.
• Initiative, curiosity, and a willingness to learn.
• Strong attention to detail and organizational skills.
• Professionalism, integrity, and reliability.
• Comfortable using technology and learning new systems.

Qualifications

• Current University of Tennessee student preferred.
• High school diploma or GED required.
• Customer service, retail, hospitality, campus leadership, student organizations, or volunteer experience is a plus—but we'll provide the banking knowledge you need.

All offers of employment at UT Federal Credit Union are contingent upon the successful completion of a comprehensive background check. The background check may include, but is not limited to, checks of your criminal record, employment history, educational credentials, credit history, motor vehicle record, and references.