Student Ambassador

Responsibilities

• Greet prospective clients, conduct property tours, and use product knowledge to showcase features and benefits.
• Complete applications, secure deposits, and process lease paperwork for move-ins and move-outs.
• Handle phone calls and in-person inquiries, maintaining guest cards and following up with prospects.
• Prepare and submit applications for approval, ensure readiness of apartments for move-in, and orient new residents.
• Absorb and support lease renewals, accept rental payments, and support marketing and sales efforts.
• Support marketing and sales initiatives, maintain up-to-date market information, and participate in weekly leasing activity meetings.
• Update reports, monitor market conditions, and provide insights for community improvements.
• Manage service requests, plan resident functions, and maintain accurate commission records.
• Participate in outreach marketing, maintain community appearance, and enforce policies and procedures.
• Ensure compliance with Fair Housing laws and company policies, and contribute to a positive team environment.
• Ensure the office and model apartments are clean and open on schedule, communicate policy changes, and support the community team.
• Manage flexibility with work schedule, including evenings and weekends, and perform additional tasks as needed.
• Provide support through after hour on call services.

Requirements

• Relative experience in an administrative role.
• Great customer service and communication skills, being able to effectively engage with people at all levels (orally and in writing).
• Proactive with strong problem-solving skills and initiative.
• Highly organized individual with the ability to take on multiple tasks regularly.
• Intermediate skills in using MS Office and online systems / databases.
• Resilience and adaptability, as well as a great cultural diversity awareness.
• Ability to maintain open communication with General Manager and Maintenance Supervisor.
• Be available to work 20-25 hours per week.

Qualifications

• High school diploma or equivalent.
• Experience in a customer service or administrative role preferred.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Basic computer skills, including proficiency in MS Office.

Skills

• Customer Service
• Communication
• Problem Solving
• Organization
• Microsoft Office

Benefits

• Competitive hourly pay.
• Lease and renewal commission opportunity.
• 401(k) + 4% employer matching.
• Wellness time as required by the state.
• 1 Paid Volunteer Day.
• 1 Paid YuDay.

Pay

• $12 per hour.

Schedule

• 20-25 hours per week.