Student Ambassador

About the role

Yugo is a global leader in student housing dedicated to creating exceptional living experiences for students worldwide. As a Student Ambassador in the Seattle UDistrict, you will be a key player in the apartment community, reporting to the General Manager. You will handle all aspects of leasing and marketing while ensuring positive resident relations, managing apartment rentals, overseeing move‑ins and lease renewals, generating and handling leads, qualifying prospects, preparing lease documentation, and completing move‑in procedures according to company policies.

Responsibilities

• Greet prospective clients, conduct property tours, and use product knowledge to showcase features and benefits.
• Complete applications, secure deposits, and process lease paperwork for move‑ins and move‑outs.
• Handle phone calls and in‑person inquiries, maintain guest cards, and follow up with prospects.
• Prepare and submit applications for approval, ensure readiness of apartments for move‑in, and orient new residents.
• Assist with lease renewals, accept rental payments, and support marketing and sales efforts.
• Support marketing and sales initiatives, maintain up‑to‑date market information, and participate in weekly leasing activity meetings.
• Update reports, monitor market conditions, and provide insights for community improvements.
• Manage service requests, plan resident functions, and maintain accurate commission records.
• Participate in outreach marketing, maintain community appearance, and enforce policies and procedures.
• Ensure compliance with Fair Housing laws and company policies, and contribute to a positive team environment.
• Keep the office and model apartments clean and open on schedule, communicate policy changes, and support the community team.
• Maintain flexibility with work schedule, including evenings and weekends, and perform additional tasks as needed.

Requirements

• Relative experience in an administrative role.
• Great customer service and communication skills, able to engage effectively with people at all levels (orally and in writing).
• Proactive attitude with strong problem‑solving skills and initiative.
• Highly organized individual capable of handling multiple tasks regularly.
• Intermediate skills in using MS Office and online systems/databases.
• Resilience, adaptability, and strong cultural diversity awareness.
• Ability to maintain open communication with the General Manager and Maintenance Supervisor.
• Availability to work 20–25 hours per week.

Pay

Hourly compensation: $20.30 (non‑exempt).

Schedule

20–25 hours per week with flexibility to work evenings and weekends as needed.

Benefits

• Competitive hourly pay with lease and renewal commission opportunity.
• 401(k) with 4% employer matching.
• Paid Wellness Time.
• 1 Paid Volunteer Day.
• 1 Paid “YuDay” per year.