Student Ambassador

About the Role

As the Student Ambassador at Yugo Madison Lux, you will be a key player in our apartment community, reporting to the General Manager. You will handle all aspects of leasing and marketing while ensuring positive resident relations. Your role includes managing apartment rentals, overseeing move-ins and lease renewals, generating and handling leads, qualifying prospects, preparing lease documentation, and completing move-in procedures according to company policies.

Responsibilities

• Greet prospective clients, conduct property tours, and showcase features and benefits using product knowledge
• Complete applications, secure deposits, and process lease paperwork for move-ins and move-outs
• Handle phone calls and in-person inquiries, maintain guest cards, and follow up with prospects
• Prepare and submit applications for approval, ensure readiness of apartments for move-in, and orient new residents
• Assist with lease renewals, accept rental payments, and support marketing and sales efforts
• Update reports, monitor market conditions, and provide insights for community improvements
• Manage service requests, plan resident functions, and maintain accurate commission records
• Participate in outreach marketing, maintain community appearance, and enforce policies and procedures
• Ensure compliance with Fair Housing laws and company policies, and contribute to a positive team environment
• Maintain flexibility with work schedule, including evenings and weekends, and perform additional tasks as needed

Requirements

• Relative experience in an administrative role
• Great customer service and communication skills, able to engage with people at all levels (orally and in writing)
• Proactive with strong problem-solving skills and initiative
• Highly organized with the ability to manage multiple tasks regularly
• Intermediate skills in using MS Office and online systems/databases
• Resilience and adaptability, with cultural diversity awareness
• Ability to maintain open communication with General Manager and Maintenance Supervisor
• Availability to work 20-25 hours per week

Benefits

• Competitive hourly pay: $15.00 / hour
• Lease and renewal commission opportunity
• 401k + 4% employer matching
• Paid Wellness Time
• 1 Paid Volunteer Day
• 1 Paid YuDay

About Yugo

Yugo is a global leader in student housing dedicated to creating exceptional living experiences for students around the world. With a presence spanning more than 14 countries and 120 cities, Yugo combines innovation, community, and purpose to redefine student living. In the U.S., Yugo operates nearly 40,000 beds across 88 properties in 28 states, delivering vibrant communities designed to support student success both personally and professionally. Guided by its Live Your Best Life philosophy, Yugo fosters sustainability, personal growth, and career development while building an inclusive, collaborative, and forward-thinking culture for residents and team members alike.