Student Affairs Professional II

About the role

The Mary Frances Early College of Education (MFE COE) within the Department of Counseling and Human Development Services at the University of Georgia seeks a Student Services Assistant II.

Responsibilities

• Provide information to prospective students regarding program requirements, admissions processes, and application procedures.
• Respond to inquiries from applicants, students, and parents via email, phone, and in-person communication.
• Cookordinate and support program information sessions and recruitment activities.
• Review applications for completeness and follow up on missing documentation to ensure timely processing.
• Prepare and organize application materials for faculty review.
• Process and route application materials using GradSlate and GradStatus in accordance with established procedures.
• Prepare and organize application materials for faculty review.
• Enter and submit admissions decisions in the system following departmental guidelines.
• Serve as a resource for current graduate students by providing guidance on registration, enrollment, and graduation processes.
• Apply University and Graduate School policies and procedures when assisting with student requests such as schedule adjustments, withdrawals, leave of absence, petitions, and graduation applications.
• Act as a liaison between students, faculty, the Registrar’s Office, and the Graduate School to facilitate student services processes.
• Maintain accurate student records and files in accordance with University policies.
• Compile routine data and reports for departmental tracking, accreditation, and program review.
• Support survey distribution and basic data collection efforts for program assessment.

Requirements

• High school diploma or equivalent and 2 years of related experience.

Qualifications

• Acts with integrity.
• Serves others in a responsive and respectful way.
• Readily learns new information and shares solutions and resources with others.
• Makes sound decisions including finding ways to make existing processes more efficient and/or effective.
• Expertise in the technical skills required for the position such as data management systems, computing software and applications.
• Communicates effectively – written and verbal.

Skills

• Acts with integrity.
• Serves others in a responsive and respectful way.
• Readily learns new information and shares solutions and resources with others.
• Makes sound decisions including finding ways to make existing processes more efficient and/or effective.
• Expertise in the technical skills required for the position such as data management systems, computing software and applications.
• Communicates effectively – written and verbal.

Benefits

• Benefits Eligible

Pay

• Commensurate with Experience

Schedule

• Monday through Friday, 8:00AM-5:00PM

Contact Information

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact: Katie Brewster
Email: katcoll8@uga.edu