Student Support Specialist II

About the role

The College of Arts & Science at the University of Missouri‑Columbia is seeking a Student Support Specialist II to provide comprehensive support to students primarily within the School of Visual Studies (SVS), with occasional administrative support to several other departments in the College. The role aims to enhance student engagement, foster academic success, and promote a positive learning environment. Ideal candidates have an interest in supporting students in art, design, multimedia production, and humanities. This is an in‑person position on the MU campus; candidates must be Missouri residents or willing to relocate. Employment visa sponsorship is not available. The position reports to the Director of the School of Visual Studies. Columbia offers small‑town friendliness with big‑city features, a high quality of life, and a low cost of living, making it an attractive place to live and work.

Responsibilities

• Serve as a key point of contact for faculty and students in the School of Visual Studies, addressing SVS needs and requests
• Act as a liaison between Visual Studies and the Graduate School
• Coordinate social media by creating engaging content and managing story assignments, collaborating with the College of Arts & Science Communications team
• Ensure security of the Bingham Gallery by managing daily opening and closing procedures and monitoring security cameras
• Order keys, coordinate badge access, and submit work orders
• Provide space planning support for daily activities and special events
• Hire and supervise work‑study students for clerical tasks
• Hire models for art classes as needed and supervise hours
• Maintain the registration process for student lockers
• Schedule SVS graduate and undergraduate courses
• Provide graduate program support for the School of Visual Studies, Anthropology, Classics, Archaeology and Religious Studies, Architectural Studies, Textile and Apparel Management, the School of Languages, Literatures, and Cultures, the Theatre Department, and the School of Music
• Assist Directors of Graduate Studies (DGS)
• Prepare graduate application reports and updates using the Slate platform
• Prepare required assistantship documentation for tuition waivers and insurance subsidies
• Perform other administrative support duties as needed

Requirements

• A Bachelor's degree or an equivalent combination of education and experience from which comparable knowledge and skills can be acquired

Preferred Qualifications

• Strong organizational capabilities
• Attention to detail
• Demonstrated ability to work collaboratively in an office team environment
• Prior experience in an academic environment, particularly in student services or administrative support roles
• Familiarity with social media platforms and content creation, along with experience managing social media accounts
• Interest in a service‑oriented career direction
• Ability to build positive relationships with students, faculty, and staff
• Ability to prioritize duties and work independently as needed
• Facility with spreadsheets and online platforms for entering and organizing data

Pay

Salary range: $17.40 – $23.85 per hour (Grade GGS 007)

Schedule

In‑person, Monday – Friday, 8 hours per day with some flexibility for start and end times.

Benefits

• Eligible for University benefits
• Comprehensive benefits package including medical, dental and vision plans
• Retirement plans
• Paid time off
• Short‑ and long‑term disability
• Paid parental leave
• Paid caregiver leave
• Educational fee discounts for all four UM System campuses