Student Affairs Assistant

About the role

The University of Colorado Anschutz Medical Campus, College of Nursing, seeks a full-time (1.00 FTE) classified staff position as a Student Affairs Assistant. This role supports the Admissions and Student Affairs Team.

Responsibilities

• Acts as a front desk receptionist for the Admissions and Student Affairs Team of the CU Anschutz College of Nursing and greets and assists internal and external visitors for the College.
• Answers general questions from students, faculty, staff, and other constituents.
• Manages central email inboxes for Admissions and Student Affairs, addressing inquiries and routing requests as required with an emphasis on timely, high-quality service.
• Supports current and prospective students by providing both verbal and written information on student services processes, including the application process, admissions, enrollment, financial aid, student resources and services, etc.
• Processes incoming Admissions and Student Affairs mail, voicemail, faxes, and other external communication as needed.
• Creates and revises office procedures and writing office procedure manuals, designing forms.
• Maintains Admissions and Student Affairs bulletin boards, brochure racks, and other information areas with transfer guides, career information, enrollment literature, etc.
• Schedules rooms for team meetings as needed.
• Hires, supervises, trains, and evaluates student workers.
• Assists in the management of student workers, including scheduling and job assignments.
• Manage the posting of information on the Admissions and Student Affairs intranet.
• Ensures compliance with established procurement protocols, including, but not limited to, small-dollar contracts, independent contractor/scope of work, purchase orders, and approved P-Card use.
• Utilizes purchasing systems (Concur, CU Marketplace, etc.) to place orders as necessary for Admissions and Student Affairs personnel.
• Reports/tracks of student employee hours. Ensures that work hours do not exceed the budget or work-study allotment.
• Maintains Admissions and Student Affairs expenses by working with CU Nursing Finance to gather and report budget information; facilitating and monitoring invoices and purchase orders, scheduling and reconciling expenditures.
• Aids in fiscal year budget planning.
• Trains ASA staff on the department procurement process to ensure ASA’s operational needs are met. Consult CU Nursing Finance regarding college and university-level procurement processes.
• Performs data entry tasks associated with the intake of admissions supporting documents.
• Enters transfer credit for incoming students.
• Enters data from various sources into Admissions and Student Affairs databases with an emphasis on accuracy and consistent data entry practices.
• Participates in admissions events as needed to help facilitate the timely review of applications and decision notifications.
• Evaluates application materials, organizes files, and coordinates information for a timely admission review.
• Ensures that all applications adhere to the University and CU Nursing policies and procedures as they relate to admission requirements and application processing.
• Carefully resolves discrepancies in the application files prior to final admission being issued.
• Supports student affairs planned events and functions, including but not limited to assisting with catering, purchases, event marketing, set-up, and tear-down.
• Affords assistance with event communications from Admissions and Student Affairs to staff, faculty, and students, such as email communications and newsletters.
• Affords assistance to the Student Engagement Manager in managing the day-to-day needs of CU Nursing student organizations.
• Affords assistance to the Student Engagement Manager with updating data related to new student onboarding tasks, including but not limited to badges, scholarships, and Canvas access.

Qualifications

• Three years of experience in admissions, student affairs, customer service, business administration, and/or a closely related field.
• Experience working with students.
• Experience providing support over the phone and in person to diverse groups of customers.
• Experience with purchasing, tracking a budget, working with accounts payable, accounts receivable, and/or monthly billing reconciliation.
• Experience collecting, tracking, and inputting data.

Benefits

• Medical
• Dental
• Additional Insurance
• Disability
• Life
• Vision
• Retirement Plans
• Tuition Benefit
• ECO Pass