Student Advisor

The Opportunity

The Student Advisor is a member of the Student Success Team and serves as the primary case manager for an assigned caseload of students. This role is responsible for coordinating the academic, attendance, social-emotional, postsecondary, and barrier-removal supports necessary for student success. Student Advisors are accountable for ensuring students make measurable progress toward persistence, graduation, credential attainment, and postsecondary success. Through individualized planning, intervention, progress monitoring, advocacy, and resource coordination, Student Advisors serve as the primary point of contact for students and families throughout their YouthBuild experience. Success in this role is measured by student outcomes, not task completion. Student Advisors are expected to proactively identify barriers, implement interventions, coordinate supports, and drive measurable improvements in attendance, retention, graduation, credential attainment, and postsecondary placement.

Who You Are

• Invested in our core values - Respect, Excellence and Perseverance.
• Equity-focused and believe that all students can achieve.
• Passionate about community service and civic engagement.
• Excited to mentor students and support them throughout their time at YouthBuild and beyond.
• Collaborative and dedicated to personal and professional development.
• Bachelor’s degree from an accredited college or university (Master’s degree preferred).
• Three to five years’ experience in case-management, utilizing appropriate principles and techniques.
• Extensive knowledge of local services, supports and community resources available to Philadelphia Youth.
• Ability to operate in a fast-paced, highly flexible work—often highly intense—work environment.
• Strong commitment to helping young adults succeed in reorienting their lives, nurturing their leadership skills, and enabling them to make a difference in their community.

What you’ll Do

Student Success & Caseload Management

• Serve as the primary case manager for an assigned caseload of students.
• Develop and implement individualized Student Success Plans to support student persistence, graduation, and postsecondary success.
• Monitor student progress and adjust interventions to address academic, attendance, behavioral, social-emotional, and family-related challenges.
• Serve as the primary point of contact for students and families.

Barrier Removal & Student Stabilization

• Assess student needs and identify barriers impacting student success.
• Connect students and families to school-based and community-based resources.
• Support students in accessing essential benefits, documentation, and services.
• Monitor resource utilization and follow up to ensure barriers are effectively addressed.

Attendance, Retention & Graduation

• Monitor attendance, engagement, and academic progress for assigned students.
• Implement attendance, truancy, and retention interventions for students who are at risk of disengagement.
• Facilitate family conferences, home visits, and intervention meetings as needed.
• Support school-wide efforts to improve attendance, retention, graduation, and credential attainment.

Academic & Postsecondary Planning

• Monitor student academic progress and graduation readiness.
• Collaborate with instructional staff to support student achievement and academic recovery.
• Career planning and transition support.
• Ensure students complete key postsecondary readiness milestones and graduate with an actionable postsecondary plan.

Intervention & Student Support Systems

• Participate in Student Intervention Team (SIT), MTSS, RTI, and other student support processes.
• Develop, implement, and monitor intervention plans for students requiring additional support.
• Coordinate services and communicate student progress with appropriate stakeholders.

Case Management & Documentation

• Maintain accurate case notes, student records, referrals, and intervention documentation.
• Track student outcomes and ensure compliance with school, grant, and reporting requirements.
• Utilize data to monitor progress and inform interventions.

School Culture & Student Development

• Provide mentorship and coaching to assigned students.
• Support restorative practices, leadership development, and community engagement initiatives.
• Contribute to a positive, inclusive, and student-centered school culture.

Caseload Accountability

• Student Advisors are accountable for ensuring that at least 70% of their assigned caseload demonstrates measurable progress toward stability, graduation, and postsecondary readiness. Success is measured through student outcomes, including attendance, academic progress, barrier removal, document completion, benefit access, financial literacy milestones, and postsecondary planning completion.

What We Offer You

• Generous time off
• Medical, dental, and vision insurance
• Flexible spending accounts
• 401(k) savings plan with an employer match
• Employer paid parental leave, life insurance, short-term disability and long-term disability
• Education assistance and professional development opportunities to enhance skills and career growth
• Supportive and collaborative work environment
• Strong community support and involvement

Salary Range

New YouthBuild Coordinator level staff can expect a starting salary of between $60,000 - $70,000 based on years of experience, education, and certifications, if applicable.