Student Admissions Representative | On-Site

About the role

We're seeking a dynamic Admissions Representative to be the face of our institution. As an Admissions Representative, you'll play a crucial role in connecting with prospective students, understanding their aspirations, and guiding them toward the right educational programs.

Ideal candidate profile

• Can consult and build trusting relationships
• Provide educational guidance
• Demonstrate passion for higher education
• Collaborate with students, parents, and co-workers

Responsibilities

• Proactively recruit prospective students through inbound, outbound calls, emails, texts, and other communication channels
• Represent the institute at job fairs, career fairs, and high school visits to generate interest and build a robust applicant pipeline
• Initiate contact with leads from web and marketing campaigns to provide guidance and information
• Contact prospective students to inform them of future class openings and encourage application
• Guide, advise, and interview prospective students to determine their fit for academic programs and career goals
• Explain program details, admissions requirements, and the enrollment process, answering all related inquiries
• Manage the applicant journey from initial contact through the first day of class, ensuring a seamless and supportive experience
• Set and monitor applicant expectations, and facilitate effective communication between Financial Aid, Student Services, and other departments
• Coordinate and analyze required assessment tests with an independent administrator
• Utilize and maintain the customer relationship management (CRM) database, inputting applicant information and updating statuses accurately and promptly
• Monitor and analyze personal performance and recruitment statistics (enrollments, starts, contacts) using reports and tracking tools to meet or exceed key performance indicators
• Ensure full compliance with all PMI standards, federal and state laws, and accreditation requirements (e.g., DOE, regulatory bodies)
• Prioritize and manage time effectively to consistently achieve monthly enrollment goals
• Collaborate closely with the Campus Director, Corporate Director of Admissions, and Financial Aid staff to meet new student targets and determine student eligibility
• Foster strong, positive inter-departmental relationships to ensure a coordinated transition for new students
• Actively participate in evening and weekend work rotations as required
• Be receptive to coaching and feedback, demonstrating a commitment to exceeding goals and adapting to a fast-paced, innovative environment

Qualifications

• Bachelor's degree preferred
• Three (3) years of education sales/admissions and recruitment experience
• Private, proprietary school experience preferred
• Verbal and written communication skills
• Knowledge of problem-solving, conflict resolution, and delivering customer satisfaction
• Ability to build and sustain trusting relationships
• Any equivalent combination of training, education, or experience that meets the minimum qualifications

Compensation & Benefits

Hiring Range: $31.00 to $38.75

• Medical (PPO & 2 HDHPs with HSAs), Dental & Vision
• 401(k) Plan
• Employee Stock Ownership Plan (ESOP)
• Short & Long-term Disability
• Basic Life Insurance
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Employee Assistance Program (EAP)
• Paid Time Off (PTO) & Holiday Pay
• Tuition Reimbursement
• Health & Wellness Program