Student Accounts Coordinator

Position Summary

Captures day-to-day financial transactions related to student accounts, handles account reconciliations, and supports operations in the Student Billing and Account Services Office. Provides guidance and resolves complex student account inquiries.

Essential Job Functions/Job Duties And Responsibilities

• Processes student refunds manually and through automated systems.
• Handles outstanding and stale-dated checks and unclaimed property.
• Performs month-end processing tasks and reconciles accounts monthly and annually.
• Prepares and reviews financial reports and posts payments to student accounts.
• Solves complex and escalated student account issues promptly, ensuring accurate account management and a positive student experience.
• Maintains student account payments and processes, while monitoring and managing the office calendar.
• Assists in creating and improving office processes and updates the departmental webpage.
• Maintains PCI compliance for the College.

Required Qualifications

• Associate’s degree in accounting, finance, business administration, or related field.
• At least two (2) years of relevant experience.

Preferred Qualifications

• Prior experience with account reconciliations and automated processes.
• Experience with Ellucian/Banner or in a higher education setting.

Knowledge, Skills And Abilities

• Intermediate computer skills, including proficiency with spreadsheets, word processing, and cash receipting/accounting applications.
• Knowledge of basic accounting principles and the ability to apply them to routine transactions.
• Ability to work independently and manage multiple assignments.
• Effective decision-making and problem-solving skills.
• Confidentiality and time management skills.
• Professional relationship-building abilities.

Special Instructions to Applicants

• Unofficial transcripts are acceptable for the application process.
• Official transcripts are required upon hire.
• Applicants may be subject to a background check.