Student Account Analyst - VA Specialist

Responsibilities

• Auditing and processing VA and VOC refunds for active and inactive students.
• Ensuring accurate and timely processing of VA and VOC refunds, meeting internal policies and procedures and complying with VA regulatory requirements.
• Reviewing each VA/VO refund request to ensure timely completion and measuring workload for the week.
• Preparing and submitting a weekly spreadsheet to Accounting for refund processing.
• Updating and logging new debt letters in the Master spreadsheet twice a week.
• Submitting a daily flash report with productivity to your supervisor.
• Maintaining deadlines detailed on the VA/VOC refund checklist to ensure timely completion of all requests.
• Collaborating with the Military Affairs Team to resolve VA funding issues affecting eligibility before issuing refunds.
• Understanding military programs, policies, and procedures.
• Auditing each VA/VO refund request for compliance and accuracy.
• Reviewing regulations related to VA/VO fund sources, forms, and debt letters.
• Attending VA conferences and webinars as available.

Requirements

• 2+ years of professional experience.
• A minimum of an Associate's degree is required.
• A Bachelor's degree in accounting is preferred.