Strength and Conditioning Trainer
At Claremont Resort & Club, we believe that exceptional hospitality starts with extraordinary people. For over a century, our iconic resort has set the standard for luxury and service in the Bay Area. We take pride in creating memorable experiences for our guests—and a rewarding, inclusive workplace for our colleagues. Situated on 22 acres in the Berkeley and Oakland Hills, Claremont Resort & Club seamlessly blends its rich 19th-century history with the modern day to offer the very best of the Bay Area.
About the role
The Strength & Conditioning Trainer is a coaching professional responsible for delivering safe, effective, and results-driven strength training to Club members through personal training sessions, small group training, and fitness floor support. This role blends technical coaching expertise with genuine hospitality: you are equal parts strength coach, movement educator, and ambassador for the Club's fitness culture. This is a member-facing role where presence, professionalism, and coaching quality are non-negotiable. You are visible on the fitness floor, engaged with members at all levels of experience, and trusted to program intelligently for everyone from the first-time lifter to the seasoned athlete. You represent the standard of what training at the Club means.
Success in this role looks like a full and growing training book, members who see measurable progress and train with confidence, a fitness floor that feels welcoming and expertly supported, and a reputation among members and teammates as the coach who does it right every session.
Responsibilities
- Training & Program Design
- Design and deliver individualized strength and conditioning programs based on member goals, training history, movement assessments, and health considerations.
- Conduct member fitness assessments, movement screens, and goal-setting consultations; document baselines and track progress over time.
- Coach proper exercise technique, alignment, and movement quality in every session; correct form in real time and prioritize safety over load.
- Apply sound programming principles: progressive overload, periodization, appropriate exercise selection, and intelligent progressions and regressions for all fitness levels.
- Deliver personal training sessions, small group training, and specialty strength programming as scheduled.
- Adapt programming for members with injuries, limitations, or special considerations; refer members to appropriate medical or allied health professionals when needs fall outside scope of practice.
- Stay current on strength and conditioning research, coaching methods, and industry best practices; bring that knowledge to the floor.
- Member Experience & Floor Presence
- Maintain a visible, approachable presence on the fitness floor during assigned floor hours; members should never feel unsupported in the space.
- Greet members warmly and by name when known; build genuine relationships that make the fitness experience personal and consistent.
- Provide equipment orientations, spot requests, and technique guidance to members on the floor, whether or not they are training clients.
- Promote Club fitness programs, personal training services, and small group offerings in a professional, service-first manner.
- Support new member fitness onboarding: welcome consultations, facility orientations, and introductions to Club programming.
- Handle member questions and concerns with professionalism and follow-through; escalate sensitive or recurring issues to leadership with clear context.
- Safety & Equipment Standards
- Ensure all training areas, free weight spaces, and equipment are safe, organized, and member-ready throughout every shift.
- Re-rack weights, straighten equipment, and restore training spaces to organized condition; hold members and teammates to the same standard.
- Sanitize equipment after each training session and support scheduled cleaning rotations on the fitness floor.
- Inspect training equipment regularly; promptly report damaged or malfunctioning equipment to management and remove unsafe items from service.
- Follow and enforce all Club safety procedures, emergency protocols, and incident reporting requirements.
- Operational Discipline & Team Standards
- Arrive a minimum of 10 minutes prior to each scheduled session or floor shift, prepared and ready to coach.
- Manage the training schedule accurately: session bookings, confirmations, cancellations, and session records in Club management software.
- Accurately record all hours worked by clocking in and out and maintaining an up-to-date timecard.
- Wear professional athletic attire while onsite and represent the Club's standard in appearance and conduct.
- Communicate professionally with management via email, phone, and text during normal business hours.
- Complete required administrative tasks, training assignments, and company meetings in a timely manner.
- Comply with all Club policies, operating procedures, and site-specific SOPs.
Requirements
- Current nationally accredited personal training or strength and conditioning certification required: NSCA-CSCS, NASM-CPT, ACSM, ACE, or equivalent. CSCS or comparable advanced strength credential strongly preferred.
- Current CPR/AED and First Aid certification.
- Minimum of 3 years of experience coaching strength and conditioning, personal training, or athletic performance; private club, luxury hospitality, or high-touch fitness environment experience a plus.
- Strong knowledge of strength training principles, biomechanics, program design, periodization, mobility, and injury-aware coaching.
- Demonstrated ability to coach members of varying ages, abilities, and training backgrounds with equal skill and care.
- Excellent cueing, communication, and interpersonal skills; warm, composed, and professional across all interactions.
- Genuine service orientation: you take pride in doing the job right, you notice the details others miss, and you hold yourself to a high standard.
- Reliable and consistent; members and teammates depend on you to show up and perform at a high level every session.
- Proficiency with fitness scheduling or club management software; experience with Book4Time or similar platforms preferred.
- Flexible availability including early mornings, evenings, weekends, and holidays; the Club's busiest training times require this role to be fully present.
Physical Requirements
This is a physically active role. The Strength & Conditioning Trainer must be able to actively demonstrate exercises and coach hands-on for the duration of scheduled sessions; stand, walk, bend, kneel, squat, and reach for extended periods; safely spot members during resistance training; and frequently lift, carry, and move equipment weighing up to 50 pounds, with or without reasonable accommodation. The role requires the physical stamina and energy necessary to safely deliver high-quality coaching throughout a full shift.
Pay
Salary Range: $56.65 - $56.65 Hourly
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
- Physical and Mental Wellness
- Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield
- Vision insurance programs through EyeMed
- Time Off
- Vacation, Sick, and Holiday programs
- Additional Coverage
- Pet insurance through the ASPCA
- Supplemental, Spousal and Child Life insurance
- Short and Long-Term Disability plans
- Financial Wellness
- 401(k) Savings Plan with matching funds
- Discounts through 'YouDecide' and Hotel Room Discount programs
Specific details and eligibility of these programs vary by location and employment status.