Street Outreach Program Supervisor

About the role

The Program Supervisor for the Street Outreach Team at BACS provides leadership, guidance, and support to a dedicated team working directly with individuals experiencing homelessness and other barriers to stability. This role is responsible for overseeing day-to-day program operations while ensuring outreach services are compassionate, trauma-informed, culturally responsive, and focused on building trust and meaningful connections within the community.

Responsibilities

• Meet clients where they are to implement consumer-centered services that are needs-driven, strengths-based and culturally relevant.
• Manage flow of referrals, intakes, and discharges of participants and ensures accessibility and welcoming of all people.
• Be an available and engaged manager, supervise staff including hiring, training, and performance evaluations.
• Hold direct services teams accountable to providing highest quality services to clients.
• Affirms that services are provided in collaboration with all applicable funding streams and regulations.
• Responsible to ensure contract compliance with all funders to include grant management, presentations, and reports.
• Supervises staff including hiring, training, and performance evaluation.
• Responsible for the implementation of the service delivery model and in support of BACS mission, vision, values.
• Responsible for the implementation of consumer-centered services that are needs-driven and strength-based, and are culturally relevant.
• Manages the maintenance of records and other administrative requirements.
• Ensures compliance with documentation and charting requirements for all funding streams.
• Implements Continuous Quality Improvement standards and works with staff to implement systems for CQI.
• Communicates effectively and conscientiously utilizing strength-based language and philosophy throughout all aspects of program supervision.
• Participates in the delivery and attendance at trainings for the purposes of agency, professional, and personal development.

Qualifications

• Associates degree required, BA preferred in a related field.
• Minimum of 1 year of managing teams and progressive administrative, direct service, and leadership skills and experience in the social service field.
• Four years’ experience in behavioral health, rapid rehousing, temporary housing, permanent supportive housing, or shelter services.
• Experience with Coordinated Entry System (CES) and HMIS, Medi-Cal and/or CalAIM.
• Demonstrated capacity leading diverse and multi-disciplinary teams toward a common goal required.

Other requirements

• Valid California driver’s license, personal vehicle, and proof of personal vehicle insurance coverage. DMV printout required.

Benefits/Perks

• Highest competitive compensation, Program Supervisor: $90,000 per year.
• 100% employer-paid medical, dental, and life insurance coverage options for employees, plus a vision reimbursement program.
• Children’s healthcare coverage is available for as little as $25/month.
• Average employer-paid benefit value: approximately $913/month per enrolled individual.
• BACS contributions apply to company-sponsored plans only.
• 31 days off (PTO/Holiday), increasing with tenure.
• 403b.

How to apply

Submit a resume with a cover letter highlighting your relevant experience.

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