Street Outreach Program Coordinator-KCMO

Program Leadership and Coordination

Oversee, coordinate, and evaluate The Salvation Army’s street outreach and engagement program operations and activities as well as staff and volunteers.

Organize and participate in public outreach, education and advocacy efforts.

Assist Housing Services Manager in the development and implementing program services that adhere to trauma-informed, progressive engagement, and solution focused best practices.

Recruit, supervise, and mentor staff and volunteers, ensuring alignment with programming mission and goals.

Participates in weekly/monthly internal and external meetings as necessary to remain informed about resources, gather relevant information, and provide timely reports.

Street Outreach and Direct Services

Provide leadership to street outreach staff and volunteers through observation, training, and modeling effective engagement, including, at times, assisting with outreach efforts.

Ensure quality and consistency of services.

Works a flexible schedule to meet the needs of the program, staff, and clients and to be responsive to changing environmental conditions which may impact the unhoused population.

Conducts Coordinated Entry-CE- assessments and facilitates referrals to relevant community resources as required.

Collaborate with local food banks, restaurants, and donors.

Coordinate The Salvation Army’s response to the needs of those on the streets in times of inclement weather in the Kansas City Metro.

Maintain strong relationships and collaboration with existing street outreach organizations and efforts to ensure coordination of services.

Participates and coordinates with the planning, implementation, and conducting of the Point in Time Count (PIT) for the Kansas City Metro.

Partnership and Community Engagement

Assist the Housing Services Manager in maintaining strong relationships with local shelters, service providers, and community organizations.

Collaborate with local food banks, restaurants, and donors.

Collaborate with faith-based organizations, schools, and businesses to build a network of support and resources for the houseless population.

Collaborate with The Salvation Army corps within the Area Command to educate on issues impacting the unhoused population; Provide guidance on outreach efforts at each corps.

Ensure representation and participation by The Salvation Army in local houseless initiatives, including Zero KC Collaborative.

Administer and report on program budgets, monitor program expenditures, and identify and recommend resolutions for budgetary issues.

Maintain client related data in tracking systems HMIS.

Administration and Reporting

Ensure accurate data collection and reporting, prepare detailed monthly reports on outreach activities, and outcomes to meet and support organizational funding requirements.

Anti-Trafficking

Provide leadership in developing and implementing The Salvation Army’s anti-trafficking strategy within the Street Outreach Program.

Maintain a current and informed understanding of issues related to sexual assault, domestic violence, and human trafficking.

Oversee staff training to ensure outreach workers and volunteers can recognize potential indicators of trafficking and respond appropriately.

Establish and maintain strong collaborative partnership with law enforcement, service providers, coalitions, and community-based organizations addressing trafficking.

Represent The Salvation Army in local and regional anti-trafficking task forces, coalitions, and community initiatives.

Advocate for survivor-centered, trauma-informed approaches in all program responses.