Street Outreach Case Manager - 3rd Shift (Tues.–Fri.)

We transform lives. Phoenix Rescue Mission is a place of hope, healing, and new beginnings for men, women, and children facing hunger, homelessness, addiction, and trauma. We follow Christ’s example of servant-leadership and teamwork in our ministry of rescue and restoration. We are a community who values and celebrates one another and strive toward excellence together as a certified Best Christian Workplace.

About the Role

A chameleon, you can adapt quickly to any situation and will maintain your composure in difficult circumstances. An efficient worker, you have top-notch organizational skills and can keep multiple plates spinning in the air. A highly empathetic person, you find joy in connecting with people and show compassion to them as they seek help. A committed Christian, you are energized by spreading God’s Word and growing His Kingdom.

Responsibilities

• Connect with and motivate people living on the streets to strive toward self-sufficiency.
• Assist homeless people in navigating the social service system to identify resources that will help end their homelessness.
• Set goals and develop an individualized case plan with each outreach prospect.
• Establish and maintain relationships with community stakeholders and attend community outreach events.
• Ensure that client information is entered timely and accurately in the PRM database.
• Lead or participate in devotions, prayers, or other organization activities that promote a credible Christian witness and lifestyle.

Requirements

• Bachelor’s degree in Social Work, Sociology, Psychology, Counseling, or another social service field or 4 years of experience in case management, social work, or a similar setting, or a combination of education and experience.
• Certified in Peer Support, preferred.
• Knowledge of the problems facing the street homeless population and an awareness of the resources that help people exit homelessness.
• Current valid Arizona driver's license with a clean driving record of 2+ years (as verified by our company MVR check) and ability to qualify for our company Insurance Policy.
• High level of composure and ability to remain calm in stressful situations.
• Discretion and understanding of the importance of keeping client information confidential.
• Excellent communication skills.
• Proficient in Microsoft Office apps.
• Solid and credible Christian witness and lifestyle that exemplifies Christ in character and actions.

Benefits

• Life-giving work that transforms the cities we serve.
• Caring and supportive environment.
• Generous health, dental, and vision benefits.
• 401(k) match program.
• Robust paid time off program.
• 12 paid holidays annually.

Pay

$19.00 - $25.00/hour, plus a $3 shift differential.

Schedule

Tuesday through Friday, 1:00pm to 11:00pm (4/10 schedule).