Street Health Outreach Medical Assistant

About the role

Street Health meets people where they are - in the places most systems don’t reach. Our Street Health team provides outreach, engagement, and integrated healthcare support for individuals experiencing homelessness across San Diego County, helping people improve health outcomes and take meaningful steps toward stability and housing.

Responsibilities

• Conduct street-based and community outreach to engage individuals experiencing homelessness and connect them to healthcare and support services.
• Maintain an assigned caseload, including Enhanced Care Management (ECM) members, to support ongoing engagement, follow-up, and continuity of care.
• Provide clinical support including taking vital signs, documenting patient information, and assisting licensed clinicians with patient care activities.
• Support care coordination across healthcare, housing, behavioral health, and social service systems in collaboration with interdisciplinary teams and community partners.
• Complete accurate, timely documentation for outreach, clinical services, and ECM-related activities in electronic health records.

Requirements

• A High School Diploma or GED.
• A Medical Assistant Certificate.
• One (1) year of experience in outreach, healthcare, case management, care coordination, or related direct service work with underserved populations.
• Experience working with individuals experiencing homelessness, behavioral health conditions, substance use disorders, or complex health and social needs preferred.
• Experience providing ECM services preferred.
• A strong commitment to serving vulnerable populations with compassion, respect, and a belief in each person’s capacity for stability and recovery.
• Basic computer proficiency and ability to complete documentation in electronic systems.
• A valid California driver’s license.

Desirable Candidate Profile

• High School Diploma or GED required.
• A Medical Assistant Certificate required.
• Minimum of one (1) year of experience in outreach, healthcare, case management, care coordination, or related direct service work with underserved populations.
• Experience working with individuals experiencing homelessness, behavioral health conditions, substance use disorders, or complex health and social needs preferred.
• Experience providing ECM services preferred.
• A strong commitment to serving vulnerable populations with compassion, respect, and a belief in each person’s capacity for stability and recovery.
• Basic computer proficiency and ability to complete documentation in electronic systems.
• A valid California driver’s license.

Key Competencies

• Knowledge of medical assistant practices and clinical support procedures.
• Understanding of trauma-informed care, harm reduction, ECM, and whole-person care models.
• Strong documentation skills and comfort using electronic health records.
• Strong interpersonal skills with the ability to build trust and engage diverse populations.
• Strong independent work skills in the field and collaborative within multidisciplinary teams.
• A commitment to delivering services with compassion, respect, empathy, empowerment, and dignity.

Work Schedule

This is a full-time position involving field-based outreach and clinic-based work. Duties are performed across streets, encampments, shelters, and clinical environments. Schedules are typically Monday through Friday; hours may vary based on outreach schedules, patient needs, and program priorities.

Compensation & Benefits

• The anticipated starting pay range for this role is $24.00 to $27.61 per hour.
• Final placement and starting rate will be determined based on the candidate's experience, qualifications, certification status, and internal equity considerations.
• Father Joe’s Villages offers a comprehensive benefits package, including medical, dental, and vision coverage, retirement plan options, paid time off, and professional development opportunities.
• Employees also have access to wellness programs and employee assistance resources to support work-life balance and overall well-being.

Conditions of Employment

• Employment is contingent upon successful completion of applicable pre- and post-employment requirements, which may include background checks, health screenings, license or certification verification, driving record review, and other requirements relevant to the role.

Equal Employment Opportunity

Father Joe’s Villages is an equal opportunity employer dedicated to building a diverse, inclusive workforce. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other characteristic protected by law.